I hate W......(big retail chain)! (Rant)

ducman69

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Originally Posted by mrblanche

I think Trader Joe's is moving into the Dallas area.

Do you shop at the Neighborhood Market there on Central Expressway? I've delivered there many times.
Houston too! I looked them up when everyone was raving about their great value catt food.
 

carolina

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Originally Posted by Ducman69

Houston too! I looked them up when everyone was raving about their great value catt food.
OMG, I can't wait for them to open here!!!

The best value in quality food.... from all over the World - you save huge, and get awesome food! Frozen food.... Healthy and Excellent!!
They have the-best fruits and veggies
Used to love their roma tomatoes and their Fiji Apples! Yum!!! Umm.............
The wine- cheapest place you can get! Love love love LOVE TJ's
 

yosemite

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I love Walmart. I buy a lot of my groceries there and I can only speak for Canada when I say I've never encountered a rude or unhelpful person in all the years I've been going there. I am on a fixed income and save lots of $$$.
 
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luvmyparker

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Originally Posted by Yosemite

I love Walmart. I buy a lot of my groceries there and I can only speak for Canada when I say I've never encountered a rude or unhelpful person in all the years I've been going there. I am on a fixed income and save lots of $$$.
I'm in Canada too. Maybe Nova Scotia just hires crappy people. lol. As for groceries, I don't buy many of them there because we don't have a full grocery section. Its mostly bread, cereals, frozen food, baking stuff and snacks. We don't have a produce section, deli, meats or anything like that. I find their prices are generally the same as the grocery stores here anyway. Though their bread tends to be cheaper. $2.99+ a load at the grocery store is nauseating.
 

miagi's_mommy

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I hate it too but here it's a necessary evil as we have to get some things out there. The customer service is great there one of my good friends works there, but the crowds of rude people I could do without that run you over or don't say excuse me and they push past you or are right up in your bubble. Now I am pretty tolerant but do not like my personal bubble invaded by strangers or in crowds.

It's like did your mom not teach you ANY manners?! Kids I can get because they are kids, but adults being rude drives me crazy.
 

resqchick

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The W near me is clean, the people are very friendly, and the prices are great. I buy all of my family's snacks and cleaners there-bathroom disinfectant is 1.24 compared to 3.49 anywhere else. Eggs are half the price of the local supermarket, Milk is cheaper too. I wish we had a superW nearby. The closest is probably 100 miles away, upstate.

I try to use smaller, mom and pop stores for things, but I can't justify paying more than $2 more for something I use so much of.
 

mrblanche

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I don't know about all areas of the country, but I have to say you can't beat the freshness of meat at your local WalMart...on certain days! When I worked for GreatWide, which delivers their frozen and refrigerated foods, we went to the Tyson beef plant in Sherman, TX, each evening. They had to have meat out that was slaughtered that morning and delivered to the plant in the afternoon by midnight every day. We took that meat to the various distribution centers in Texas (Cleburne, Terrell, Temple, and New Caney) in time to cross dock it out for the 6 a.m. departures to the stores. Those deliveries were due by noon. So, the meat on the shelf this afternoon was mooing yesterday morning. It's really hard to beat that short a supply line.

However, since those deliveries don't happen every day, the trick is figuring out which day it happens.

The real pity is the abandonment of carbon monoxide preservation of the meat. When that was the practice, meat stayed fresh and safe much longer, but the name just turned people off.
 

Winchester

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I wish a Trader Joe's would open around here. Our closest one is around Philadelphia and I hate that. I love their frozen foods, love their artisan breads, extra virgin olive oil, etc. The prices are very good, too.

Somebody said (LaRussa/Carol?) that it's not so much WalMart itself...it's the people. She has a good point. The clerks in the Super WalMart here are lazy, condescending, and rude. Not to mention very dirty, very unsanitary. Frankly, I don't know why they even bother showing up for work.

Examples (these happened quite some time ago):

Went into WM to grab some paper plates, napkins, etc. for a party at work. Got there around 7:00 in the morning; had to be to work by 8:00. The only open line had two clerks who were busy talking about their plans for the evening. Well, that's OK, I guess. But I put my items on the belt and they just stood there. And stood there. Gabbing. So I said, "Excuse me? Could you take care of this, please?" And one of them said, "Yeah, in a minute." WHAT? Oh honey, you do not tell me that. And I hit the roof. It wasn't pretty.

I was there one time, looking for a certain shampoo. Standing in the aisle and an associate walked by. "Excuse me, I'm looking for such-and-such. Could you help me, please?" "I don't know where it's at." And she walked away.

We used to buy cat food there; it was cheaper there than at out grocery store. Until the cans started being so dented and messed-up that we were afraid to feed the food to the cats. I don't know where they got that food from, but those cans were in terrible shape. I talked to a clerk about the dented cans. Know what he said? "Well, don't buy them then." And he walked away. That angered Rick and HE went to the manager. Who said that he would talk to the associate. Yeah. Right.

The clerks at our WM have a tendency to lick their fingers to open the plastic bags. Now, I don't know about you, but yes, I have problems with that. I think it's filthy and disgusting. I've even told the clerks not to do that to my bags. I don't want to pick them up (b/c god knows, they can't put the bags in the cart for you) after they've done that. I've gone to supervisiors, talked to the store manager. I've even spoken to corporate about this situation and written letters. It makes me spastic. And for nothing. But what really sealed it was when we were in line to be checked out and the clerk had a horrendous cold. This woman was snotting, sneezing and coughing and it was horrid. She was handling our stuff with those same hands that she was covering her mouth with sneezing all over. And she licked her fingers to open the bags! The same fingers that she used to wipe at her nose. Rick and I looked at each other; I went to the manager, complained loudly, walked out without my items as I hadn't paid for them yet, and haven't been back. There are sponges at each check-out for people to use; there are other ways to open plastic bags...you don't lick your fingers. It's just gross. The whole thing is disgusting.

I understand that people have to work; I get that. And I also get that not everybody is fortunate enough to be able to take sick time when they are sick. But frankly, some of those people are pigs. At the very least, people who work in public should wear clean clothing. Not t-shirts with holes in them, for crying out loud. And they shouldn't have dirty hands.


I could mention other things, too, but you get the idea. I have friends, too, who have had similar experiences and refuse to shop there, not necessarily b/c it's WM, but because of the people. (I do have other issues with WM, but won't go into everything here because I've already written a book for this post.)

So no....the lower prices are not worth setting one foot into that store. Ever.
 

yosemite

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Originally Posted by LuvMyParker

I'm in Canada too. Maybe Nova Scotia just hires crappy people. lol. As for groceries, I don't buy many of them there because we don't have a full grocery section. Its mostly bread, cereals, frozen food, baking stuff and snacks. We don't have a produce section, deli, meats or anything like that. I find their prices are generally the same as the grocery stores here anyway. Though their bread tends to be cheaper. $2.99+ a load at the grocery store is nauseating.
Wow. The fresh baked bread here in the Woodstock store is $.99. It's at least $2 cheaper than our local supermarket. The selection of produce is fresh, the meats are amazing.

Do you folks report the persons giving bad service? Do you actually get their name and make a formal complaint? If you do not do this, then nothing will get changed. Jobs are not so plentiful that folks can afford to put their job in jeopardy so it's up to us, the consumer, to help make a change. If we put up with the bad service and just gripe about it to others and not to management, then nothing will change. If the local management doesn't do anything, then contact head office.
 

Winchester

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Originally Posted by Yosemite

Do you folks report the persons giving bad service? Do you actually get their name and make a formal complaint? If you do not do this, then nothing will get changed. Jobs are not so plentiful that folks can afford to put their job in jeopardy so it's up to us, the consumer, to help make a change. If we put up with the bad service and just gripe about it to others and not to management, then nothing will change. If the local management doesn't do anything, then contact head office.
I certainly have. I took down the name on the clip on the shirt and the checkout line number. I have griped to the supervisors, to the store manager, and completed a survey with complaints. I wrote to corporate and got a reply. Not that it mattered. I don't think anybody cares as long as the money's coming in.
 

mrblanche

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Originally Posted by Winchester

Somebody said (LaRussa/Carol?) that it's not so much WalMart itself...it's the people. She has a good point. The clerks in the Super WalMart here are lazy, condescending, and rude. Not to mention very dirty, very unsanitary. Frankly, I don't know why they even bother showing up for work.
I disagree. I think it's the company itself and its policies and decision that lead to the people they've got. It was a different place when Sam was in charge.
 

Winchester

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You already know some of my other reasons for not shopping at WM, Mike.

I do think it may have been a totally different store when Sam was in big charge. We didn't have a WM in our area back then, though, but from what I've heard from others, it was different. Sadly, it's just crap now.
 

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Originally Posted by Willowy

It's hard to find anything made in the US anywhere. Even at Sears. My dad always tries to find stuff (mostly tools and boots and stuff like that) made in the US and he can't find much locally. And when he does, it's extremely expensive to the point he feels they're trying to gouge him, and the quality is questionable at best. I'm not sure Wal-Mart is responsible for all that or if it's just the way things are now.
It's the way things are now. The U.S. economy is 70% services. We moved our manufacturing overseas.
 

catlover19

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Originally Posted by Yosemite

Wow. The fresh baked bread here in the Woodstock store is $.99. It's at least $2 cheaper than our local supermarket. The selection of produce is fresh, the meats are amazing.
I love the Woodstock Wal Mart. I always want to drive there to shop, but it is 45 minutes away. I used to go there all the time when I lived in Tillsonburg. I would get tons of food for $100 because everything is at least half the price of a grocery store.
 

larussa

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Originally Posted by Winchester

You already know some of my other reasons for not shopping at WM, Mike.

I do think it may have been a totally different store when Sam was in big charge. We didn't have a WM in our area back then, though, but from what I've heard from others, it was different. Sadly, it's just crap now.
I don't think it's crap Pam. If you were in the Walmart near me you would be shocked at how different it is than has been mentioned here. I don't know who Sam is or was, never heard of him but the Walmart I shop at is quite nice and so are the people and I argue that it is the people and not Walmart itself to blame. It's surprising that your area which is very nice does not have a better store and people and that is a shame. It's to bad others have had bad experiences with W but I have not and so will continue to shop there, being on a fixed income, I need to save where ever and whenever I can.
 

mrblanche

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Originally Posted by LDG

It's the way things are now. The U.S. economy is 70% services. We moved our manufacturing overseas.
Just technically speaking, the U.S. makes as much as it ever did. It just does it with less people, and it hasn't expanded to keep up with the population. In very short order, however, the U.S. could be a world leader in production again. It happened in 1942, and it could happen again.
 

mrblanche

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Originally Posted by Winchester

You already know some of my other reasons for not shopping at WM, Mike.

I do think it may have been a totally different store when Sam was in big charge. We didn't have a WM in our area back then, though, but from what I've heard from others, it was different. Sadly, it's just crap now.
We lived in Benton Country when Sam built store #16 in Siloam Springs and the headquarters of Wal-Mart was a farmhouse in Bentonville. That was 1968.
 
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luvmyparker

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Originally Posted by Yosemite

Do you folks report the persons giving bad service? Do you actually get their name and make a formal complaint? If you do not do this, then nothing will get changed. Jobs are not so plentiful that folks can afford to put their job in jeopardy so it's up to us, the consumer, to help make a change. If we put up with the bad service and just gripe about it to others and not to management, then nothing will change. If the local management doesn't do anything, then contact head office.
I haven't yet. I'd be forever complaining though. I can run into 5 or more rude employees in a single trip. I think I will just write a letter to the head office directly. I don't feel comfortable talking to the manager of my Walmart because of our history.

10 years ago when my boyfriend went to get a job at Walmart, he went through a lot of training and having good customer service skills was an important part of getting hired. It seems like ANYONE can get a job there now, even if they aren't well groomed, polite, friendly or hard working for that matter. Its so common to see a group of employees standing around doing absolutely nothing.

Is it really the people? Or has the company started slacking off on their expectations? I can see having a couple people here and there get a job and not deserve it but I am talking half the employees in several stores. Surely they get complaints regularly.

"Walmart is committed to giving Canadians the best shopping experience in the marketplace by delivering everyday low prices, exceptional customer service..." Yeah, not seeing much of that anymore.
 

misty8723

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I had an experience yesterday at the grocery store, that wasn't the cashier's fault at all but annoyed me nontheless. I had about 10 items, so I got in the 15 items or less aisle, only one guy in front of me with his order almost checked out. He gets all his stuff in bags (bagging it himself), then goes over to pay. He says "I'll pay for this, but how do I buy the lawn furniture?" Now - I never could understand why they sell lawn furniture in a grocery store, and I understand ever less people actually buying it. It's not all that cheap, and doesn't look all that great. So anyway, the clerk (who has a marginal grasp of English) has no idea. Instead of sending him over to customer service and checking out the rest of us, he starts trying to find out how to sell it. He gets books out, he calls people over, he gets the manager over. Nobody has a clue. Meanwhile, another line opens and takes all of the people who were lined up behind me. I finally got fed up, put my stuff back in the cart, and went over to that line. By the time I got my stuff in the car and drove out, dude still wasn't out with his lawn furniture.
 
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