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- May 11, 2006
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...and I'm even MORE angry than I was when they cancelled his appointment on Tuesday.
Why?
OK, first: Ferris' was the ONLY appointment that got canceled on Tuesday, NO ONE else got canceled on. That's a HUGE problem for me.
How DARE they cancel the appointment for the cat with panic issues over any other client?
Second, they are only giving him "light" sedation and not the anesthesia that I'd been led to believe. So that makes me wonder, why exactly did I have to starve him AND the other cats for 12 hours for "light" sedation? Any vet techs here that can answer that one for me?
Third: They ARGUED with me about giving him a lion cut. They were only going to trim out his matts, and that's it. Why? Because, and I quote, "Oh, well, we think that removing all of their fur causes too much stress for the cat.
EXCUSE ME???!!!
I said to them: I called, asked if they worked with a groomer that could come in and give him a lion cut under sedation. They said YES. Now the vet himself is telling me, oh, we never said that. We said that we COULD do a lion cut, but we didn't say we WOULD.
Again, EXCUSE ME????!!!!
They said that they were expecting that he would be loaded up with matts, and they said he really wasn't that bad. HELLO!!! I TOLD them where his matts were, I NEVER said that he was covered in them - I'm a good cat owner, darn it!
I told them that his belly MUST be shaved, as it will be EVEN MORE traumatic for me to have to bring him in again in 6 months when he matts up again.
So the bottom line is, they refused to shave his back fur OR his tail fur, so he will be coming home with a MOHAWK!!!! So now instead of coming home looking like a regal lion, Ferris will come home looking like Brangelina's son with the mohawk. My poor, poor boy.
Oh my head I'm so angry right now...breathe...breathe....
They are running a full blood panel as I requested, and the vet started telling me, "Now, we won't have the results today because we have to send them out." and was looking at me like I was an idiot who expected immediate results. I told him I don't care if it takes a MONTH for the results, I want a full workup done on him because I need to make sure that he's ok after having tainted foods back in Jan/Feb.
At least here the vet agreed with me that it was a good idea.
But when I asked him to take the blood panel BEFORE sedating Ferris, the vet looked at me like I have three heads and questioned why I wanted it done BEFORE.
I said, so that there is no sedative in his blood when you are testing it - I should think that's self-explanitory. I mean COME ON!!!!
Oh - and the kicker? The total visit today is going to cost me $300! No discount for my inconvenience, my completely rescheduled week's plans, just a feeble apology from them that they just didn't have the staff to acommodate him on Tuesday.
It is time for me to try to find a vet that specializes in JUST CATS. I'm at the point where I don't care how far away they are. I can NOT have this kind of miscommunication and inconsideration for Ferris occur ever, EVER again. This has now gone FAR beyond ridiculous.
Why?
OK, first: Ferris' was the ONLY appointment that got canceled on Tuesday, NO ONE else got canceled on. That's a HUGE problem for me.
Second, they are only giving him "light" sedation and not the anesthesia that I'd been led to believe. So that makes me wonder, why exactly did I have to starve him AND the other cats for 12 hours for "light" sedation? Any vet techs here that can answer that one for me?
Third: They ARGUED with me about giving him a lion cut. They were only going to trim out his matts, and that's it. Why? Because, and I quote, "Oh, well, we think that removing all of their fur causes too much stress for the cat.
EXCUSE ME???!!!
I said to them: I called, asked if they worked with a groomer that could come in and give him a lion cut under sedation. They said YES. Now the vet himself is telling me, oh, we never said that. We said that we COULD do a lion cut, but we didn't say we WOULD.
Again, EXCUSE ME????!!!!
They said that they were expecting that he would be loaded up with matts, and they said he really wasn't that bad. HELLO!!! I TOLD them where his matts were, I NEVER said that he was covered in them - I'm a good cat owner, darn it!
I told them that his belly MUST be shaved, as it will be EVEN MORE traumatic for me to have to bring him in again in 6 months when he matts up again.
So the bottom line is, they refused to shave his back fur OR his tail fur, so he will be coming home with a MOHAWK!!!! So now instead of coming home looking like a regal lion, Ferris will come home looking like Brangelina's son with the mohawk. My poor, poor boy.
Oh my head I'm so angry right now...breathe...breathe....
They are running a full blood panel as I requested, and the vet started telling me, "Now, we won't have the results today because we have to send them out." and was looking at me like I was an idiot who expected immediate results. I told him I don't care if it takes a MONTH for the results, I want a full workup done on him because I need to make sure that he's ok after having tainted foods back in Jan/Feb.
At least here the vet agreed with me that it was a good idea.
I said, so that there is no sedative in his blood when you are testing it - I should think that's self-explanitory. I mean COME ON!!!!
Oh - and the kicker? The total visit today is going to cost me $300! No discount for my inconvenience, my completely rescheduled week's plans, just a feeble apology from them that they just didn't have the staff to acommodate him on Tuesday.
It is time for me to try to find a vet that specializes in JUST CATS. I'm at the point where I don't care how far away they are. I can NOT have this kind of miscommunication and inconsideration for Ferris occur ever, EVER again. This has now gone FAR beyond ridiculous.