Thanks for the update, I'm glad it worked out for you. Where are you located? I don't remember if you said and I couldn't find it.Hello again, y'all! I wanted to give an update so everyone will have all the info if they are trying to make decisions, like me and The Dude.
I, of course, notified FP immediately upon receiving that bad shipment. They immediately shipped another order before responding to me. It was shipped the same way, 2nd day priority USPS, so I was leery. I was never called, but I have emailed back and forth several times with S (not sure I should use names). She was apologetic and vowed to make it right. She acknowledged serious problems stemming from nefarious (always wanted to use that word ) activity by folks no longer employed or involved in the company.
And yes, I said "WTH happened with my order, if it is fixed, as you say?". She seemed really upset that USPS didn't come through. I also emailed once more with the founder of Feline Nutrition Foundation because I noticed on the page listing their Board, that one of the members was Dennis Gomas, Feline's Pride CEO. She again reassured me that the company is still committed to fulfilling the legacy of Shelby Gomas. She acknowledges that they have had serious problems. She also confirmed that S is part of the company and NOT the disgruntled employee.
Since it is too late to make this long story short haha........... I received my second shipment this morning. All was intact and still frozen. It was the correct foods. I am going to thaw some of the rabbit and get a review from Stevie Ray and Daisy as soon as I finish posting this. I tried to add some pictures but can't figure it out, doh.
Dude, I definitely wish I was in a position to make them an offer! I know what a difference the proper food makes for cats and I will never again stop feeding raw. Obviously, the time has come for me to stop relying on others and make my babies' food here at home! Hope this helps others trying to decide about FP. I want Gerry to know how much I appreciate him and everyone else for being open about their experience. My experience is in no way meant to challenge or throw shade on what happened to those who didn't have a good resolution. I honestly don't even want to imply that my experience was ideal, like my experiences with Only Natural Pet.
If anyone is interested in seeing what my shipment looked like, let me know and I will try again. Happy Feeding and Healthy Cats, y'all!
I'd love to see a pic of what the shipment looks like if you can post it here, or you can send me a private message. If you want I can even give you my email address.