Ditto!Originally Posted by krazy kat2
What a *itch! Her, not you. I would rcommend just letting her fall on her butt on her own.
Yep! Just give her time..with that snotty attitude, she'll eventually be her own downfall, so hang in there! Great job telling her off, too! Too bad you couldn't record it..Originally Posted by krazy kat2
What a *itch! Her, not you. I would rcommend just letting her fall on her butt on her own. Since you have been there awhile, I bet your sup knows that you perform your job in a professional, concientious manner, and any mistakes will obviously be made on her end. Good idea printing out the emails, just in case she tries to change things around on you. The comment about believing in letting the supervisors handle problems from the start leads me to believe she has had plenty of experience with problems in the workplace. It really stinks that you have to put up with her nastiness, but she is going to have enough rope to hang herself eventually.
Originally Posted by OllyExtra05
Honestly, some people are just irrational and can't work in a group setting because they're so defensive--she sounds like that kind of person!
Take the emails, forward them to your boss, not to rat on her but just to say "whad the heck do I do now?". Your boss needs to know that she's making your job this difficult. I mean, is this how she treats her clients, too?
Sounds to me like she needs a major attitude adjustment, or she should find another job!
Originally Posted by rosiemac
Amy don't let her get to you sweetie!. Weve got an office manager who sounds a tiny bit like her and she has everyone walking on eggshells at times, but i've told her to her face many times to knock the chip off her shoulder when she speaks to me because i'm not like the others!
I also have concerns about how she is treating clients. But don't try to find out for yourself, just mention it to LaVerne at some point. And when she gets back to the office, let her know about the phone situation and giving your cell phone # out to prevent a client being abandoned when they need you most. Otherwise I can see the new lady saying you were trying to sabotage her. (NOT!)Originally Posted by consumercity
I think it was a good idea to forward the emails to LaVerne so she can see what a nasty attitude this woman has. She isn't a team player and, like OllyExtra05 asks, is this how she treats her clients too? With the power trip she's on I don't like the idea of her working with clients who are feeling very vulnerable and hurt. That kind of person can only make everything worse for them. They need someone who has a genuinely caring heart-- someone like you, Amy.
Great idea!Originally Posted by Tari
Good job, Amy!!I don't know if I would have handled things so well under that kind of pressure. You did everything just right, and framed your message to your supervisor very well.
The only other thing I'd do is to start a file, and begin documenting your interactions with Sara. Print out all e-mails from her, and start documenting every conversation you have with her with handwritten notes (not typed ones). I hope you never need to use them, but she's made it crystal clear that she's quite anxious to go over your head. The day may come when you need to defend yourself and nothing works for that like good, hard data.