I just read this thread, and if I were you, this situation would have driven me to the brink!!!!
Poor Fluffy, and poor other cat!!!!!!!!!!!! I am so upset for you!!!
Thankfully they've refunded you, and thrown in a few goodies...it's certainly the least they could do.
Thankfully they've refunded you, and thrown in a few goodies...it's certainly the least they could do.