Fingers crossed this works for. Computer issues can be a pain that's for sure..
Jem, I am not sure if you can see my reply as it says waiting for moderator approval. But when it posts try it.Poop. Update failed...
I just typed in the first part...it hasn't done anything yet but I'll wait a bit.Jem, I am not sure if you can see my reply as it says waiting for moderator approval. But when it posts try it.
That's old for a laptop, and that's a really low amount of space left.It's only like 5-6 years old, 8GB with 6.95GB space left.
Jem, good for you for trying everything. An old computer is like an old friend, comfortable to be around but a little bit crotchety at times.I just typed in the first part...it hasn't done anything yet but I'll wait a bit.
All it says is "Deployment Image Servicing and Management Tool
Version: "bunch of numbers"
Image Version: "bunch of numbers"
I have done a few sfc scans throughout this process and they have all failed at 44%...maybe it'll work with this new command prompt typed before it...
I'm just cheap and don't want to spend money! LOL!Jem, good for you for trying everything. An old computer is like an old friend, comfortable to be around but a little bit crotchety at times.
But it only had 8 to begin with...with 6.95 left.You could try freeing up your hard drive so you have at least 20GB of free space.
If she gets a USB hard disk drive she can use it on her new lap top for back up. I have been using todo backup for years and it works well. You will also need 1 usb stick for your recover boot.Yeah, I agree with Mighty Orange about the hard drive possibly failing. And that looks like a good backup software to use. I don't want to drop anymore names to be chosen from because as long as it does the job, it's good.
If you can't get to a new laptop soon to move to, I would definitely work on a couple separate full drive clones/backups asap. You can get a couple of the old fashioned hard drives (HDD) if getting multiple SSDs is too expensive. The HDD external hard drives are cheap and ready to connect, and it doesn't matter if you have a desktop or laptop to use them.
They should be at least the same size GB as your current hard drive, if not bigger. And then you can reuse them for backups when you're done. (Though if you plan on moving to a new laptop, then go for at least that hard drive size so you can use it for backups with that.)
Seagate, Toshiba, Samsung, HSGT, and Western Digital (WD) are some of the well-known hard drive brands, if that helps.
What other drives would a laptop have other than C? When you mention "external disk" are you talking about a USB stick or a separate drive that I need to plug in? I don't have any of those...so it must be the C drive that's the problem right?What is especially troubling, in your case, is that it is not obvious whether the error message refers to your external disk, or to your internal disk.