My heart goes out to all of you. I've worked as a receptionist/secretary twice, and it's not an experience I ever care to relive. I would have to be in dire straits to even consider taking a job as a receptionist. The assinine behaviour of the customers is only surpassed by the patronizing arrogant attitude of most of the co-workers, supervisers. One of the hardest jobs I've had and one in which I felt the least appreciated. As you can probably tell, I feel quite strongly about this. It's been over 5 years since my last receptionist position and I still need to vent! I'm now a student and make my living teaching and performing music: much more my speed...