My sister had a similiar experience with UPS a couple of years ago. Except this time someone was supposed to sign for it. She had me come over to spend the night so while she was working the next day I could sign for the package. Well, I waited all that day, and the next, no package. My sister called the store and they claimed the UPS man had come both days and rang the bell and knocked. HE DID NOT! I was right there in the front room and I would have heard him. After the third day he refused to deliver the package. Anne-Cameron finally got fed up and asked to talk to the manager who very reluctantly sent it by another carrier and it came at nine-thirty that night. Needless to say, we don't use UPS if we can help it.