My husband and I are in the process of shopping for a home. We went to a mortgage company to get pre-approved. We're there with the twins, and the lady tells us she's going to make copies of all our relevant paperwork. We ask if it would be possible for us to come back in a couple of hours for our paper work as the twins are getting fussy. She says no problem, in fact why don't we mail it back to you? We figure OK, these are professionals they can handle putting something in the mail.
Four days later no package from the mortgage company. I call and they say "Oh it went out, I mailed it myself. Just give it a few more days." Okey doke, no problem. Wait a few more days. Still no package. Call the mortgage company again. "Where is my package?" Well, we mailed it a week ago today. It was going to Madison wasn't it? "Pardon me?" I say still calm. "Well it wasn't a in town address we mailed it to." At this point I begin to lose that calm.
"I'm in town." I say. She says "Are you sure?" I bite back several rather insulting remarks. "Yes I'm sure. Does Roanoke sound familiar?" She says "That's where I mailed it! That's not where you live?"
Ok folks, we live about 3 blocks from said mortgage company. They have mailed a package with ALL of our information to my husbands former address almost 200 miles away. He hasn't lived there for two years, and we have no idea who is living there now.
We are FURIOUS. This is our social security numbers, our childrens social security numbers, our addresses for the past 5 years, everything anyone would need to commit identity fraud. Want to know what the company's reaction is??? Oops, gee we're sorry. We'll send you copies of our copies.
Needless to say these people will NOT be financing our home.
Four days later no package from the mortgage company. I call and they say "Oh it went out, I mailed it myself. Just give it a few more days." Okey doke, no problem. Wait a few more days. Still no package. Call the mortgage company again. "Where is my package?" Well, we mailed it a week ago today. It was going to Madison wasn't it? "Pardon me?" I say still calm. "Well it wasn't a in town address we mailed it to." At this point I begin to lose that calm.
"I'm in town." I say. She says "Are you sure?" I bite back several rather insulting remarks. "Yes I'm sure. Does Roanoke sound familiar?" She says "That's where I mailed it! That's not where you live?"
Ok folks, we live about 3 blocks from said mortgage company. They have mailed a package with ALL of our information to my husbands former address almost 200 miles away. He hasn't lived there for two years, and we have no idea who is living there now.
We are FURIOUS. This is our social security numbers, our childrens social security numbers, our addresses for the past 5 years, everything anyone would need to commit identity fraud. Want to know what the company's reaction is??? Oops, gee we're sorry. We'll send you copies of our copies.
Needless to say these people will NOT be financing our home.