Okay, so back in June we got a bunch of quotes to get our chimney repaired. We picked one and my husband called to book a time. Well, we waited and waited and no call back. At the beginning of August I got talking to a colleague who's family is in construction and she mentioned that her son and husband both did chimneys, although he son tackles them more often since her husband runs the company and that she was pretty sure they had a few free days coming up because someone canceled a job. She gave me his number, I called, he gave us a really good quote and said they could do it this past weekend if the weather held, but if not it wouldn't be until Fall becaue they were booked.
So, weather held, they showed up yesterday, bright and early, did the work, did a nice job and cleaned up. All in all, I'm happy.
Husband then tells me that the original guy were were going to get to do it called on Friday and left a message apologizing for taking so long to get back to us (he was busy). Was I out of line to book someone else after we didn't even get a response from the first guy in over 5 weeks? I mean, we expected at least a call and a "we're really busy untill X date, but can do it after that." We were cool with possibly waiting until the Fall, if someone would have just let us know they were still interested. since it wasn't a bit job, we just presumed the first guys wasn't interested - 5 weeks is a long tme.
Thoughts?
So, weather held, they showed up yesterday, bright and early, did the work, did a nice job and cleaned up. All in all, I'm happy.
Husband then tells me that the original guy were were going to get to do it called on Friday and left a message apologizing for taking so long to get back to us (he was busy). Was I out of line to book someone else after we didn't even get a response from the first guy in over 5 weeks? I mean, we expected at least a call and a "we're really busy untill X date, but can do it after that." We were cool with possibly waiting until the Fall, if someone would have just let us know they were still interested. since it wasn't a bit job, we just presumed the first guys wasn't interested - 5 weeks is a long tme.
Thoughts?