So I had finally saved up enough money to get my 6 and 8 year old cat their very first dental cleaning. Every time they were in the vet they said they had some extra tartar so I wanted to get them at least 1 dental cleaning to prevent any bad teeth or problems in the future. I knew it would be expensive so I was prepared for the price, but that wasnt even my issue.
I bought the cats in and before i even made the appointment I was told they need an EKG and prescreen before doing the cleaning (on the phone), so offcourse I thought this was very important to do. After dropping them off when payment time came (before the cleaning) the person at the counter didnt even say for them to get this done! I was like "uh my cats are not too young dont they need the prescreen and ekg?" She was like "oh yeah they should get if you want". That doesnt sound like a knowledgable person and if I hadnt done research would never have known to do that. Then they said your cats MUST get the rabies shot for them to even do it, again, when I called on the phone twice nobody ever said this, so I had to lay out extra for that. The only right thing they told me was not to feed them after midnight the day before.
Then on the paperwork they were asking if the cats were on any medications on the past month, I asked if Advantage (for fleas) counts. The person at the counter said "well I guess it would still work if the medication is still on them" What type of answer is that i want to know if it will affect them under anesthesia not how long it will kill the fleas!
So finally the cats were dropped off (I wasnt too happy after this) and I called every 2 hours to check on them. But not even after 30 minutes after drop off did the vets call: "we did bloodwork your oldest cat has worms so she is getting de-wormed and we are de-worming your other cat as a preventative since they use the same litterbox" I was happy they picked up the worms, BUT, this same cat was just in the vet less than a month ago for a fecal exam because she has been having diarrhea for over 6 months and there was no other explanation other than worms (she was never de-wormed before in her life the vets always said she didnt have any even after the test) So I found it hard to believe this past year after having 2 fecal tests it ALWAYS came back negative, and now they suddenly say she has it?
Then they call again and say the same cat has high white blood cell count so she has an infection "somewhere" they said, couldnt even tell where! So they gave antibiotics. Again, my cat was JUST in the vet less than a month ago with green gunk leaking from her eyes, and the vets said it was just something in her eye even though I insisted she wasnt acting right and her eye never had a scratch the vet said after!!!! I was really mad!
Hours later I went to pick up my cats after hoping nothing else bad happened! My younger cat is fine his teeth are all good and the rest of his health was fine. My older cat they were about to charge for an extraction then the lady at the counter was like "oh sorry, I meant to say one of your cats teeth was already extracted". I was like my cat never had an extraction before what are you talking about? She was like no we didnt charge you for it, you cat is missing a tooth we didnt pull it I jsut wanted to tell you your cat has a tooth missing. The way she first said it sounded like they pulled it today... then she adds "well we gave a penicillin shot in the hole in case it had an infection", even though this could have been an old injury!
They just kept adding more and more stuff onto the already high price like they were "finding" all this stuff on purpose now to get the most money out of the situation. So I was really mad about that and the fact I think my cat has been sick for many months because they refused to do proper testing for worms or treat her infection. It's almost like you have to spend a certain amount at this vet to get True results back.
Total for 2 cats dental cleaning + extras= $2,000 !!!
Were thinking of switching, luckily my cats are fine from the ordeal and their teeth look clean but I think this is the last time for this!
I bought the cats in and before i even made the appointment I was told they need an EKG and prescreen before doing the cleaning (on the phone), so offcourse I thought this was very important to do. After dropping them off when payment time came (before the cleaning) the person at the counter didnt even say for them to get this done! I was like "uh my cats are not too young dont they need the prescreen and ekg?" She was like "oh yeah they should get if you want". That doesnt sound like a knowledgable person and if I hadnt done research would never have known to do that. Then they said your cats MUST get the rabies shot for them to even do it, again, when I called on the phone twice nobody ever said this, so I had to lay out extra for that. The only right thing they told me was not to feed them after midnight the day before.
Then on the paperwork they were asking if the cats were on any medications on the past month, I asked if Advantage (for fleas) counts. The person at the counter said "well I guess it would still work if the medication is still on them" What type of answer is that i want to know if it will affect them under anesthesia not how long it will kill the fleas!
So finally the cats were dropped off (I wasnt too happy after this) and I called every 2 hours to check on them. But not even after 30 minutes after drop off did the vets call: "we did bloodwork your oldest cat has worms so she is getting de-wormed and we are de-worming your other cat as a preventative since they use the same litterbox" I was happy they picked up the worms, BUT, this same cat was just in the vet less than a month ago for a fecal exam because she has been having diarrhea for over 6 months and there was no other explanation other than worms (she was never de-wormed before in her life the vets always said she didnt have any even after the test) So I found it hard to believe this past year after having 2 fecal tests it ALWAYS came back negative, and now they suddenly say she has it?
Then they call again and say the same cat has high white blood cell count so she has an infection "somewhere" they said, couldnt even tell where! So they gave antibiotics. Again, my cat was JUST in the vet less than a month ago with green gunk leaking from her eyes, and the vets said it was just something in her eye even though I insisted she wasnt acting right and her eye never had a scratch the vet said after!!!! I was really mad!
Hours later I went to pick up my cats after hoping nothing else bad happened! My younger cat is fine his teeth are all good and the rest of his health was fine. My older cat they were about to charge for an extraction then the lady at the counter was like "oh sorry, I meant to say one of your cats teeth was already extracted". I was like my cat never had an extraction before what are you talking about? She was like no we didnt charge you for it, you cat is missing a tooth we didnt pull it I jsut wanted to tell you your cat has a tooth missing. The way she first said it sounded like they pulled it today... then she adds "well we gave a penicillin shot in the hole in case it had an infection", even though this could have been an old injury!
They just kept adding more and more stuff onto the already high price like they were "finding" all this stuff on purpose now to get the most money out of the situation. So I was really mad about that and the fact I think my cat has been sick for many months because they refused to do proper testing for worms or treat her infection. It's almost like you have to spend a certain amount at this vet to get True results back.
Total for 2 cats dental cleaning + extras= $2,000 !!!
Were thinking of switching, luckily my cats are fine from the ordeal and their teeth look clean but I think this is the last time for this!