Ok, here's the situation. I've worked at the call center for over 2 years. And, I HATE it! THe people are great, I'm just not call center material. We're only allowed 3 absences in a quarter...regarless of reason (sick days don't exsits...even with a doctor's note). If you are more than 5 minutes late, that counts as a 1/4 of an absence. With the dogs running off on me in the mornings, car issues, hubby in the emergency room, and 1 really bad migrane, I'm now at the 3 mark. So, yesterday my supervisor called me into a meeting with the contract manager. They decided since my problem was getting here on time I would have to work the 12:30pm to 9:00pm shift until the end of June. The employees usually cycle through and get that shift once every 6-7 weeks. I hate that shift.
Now, I know I was terrible about attendence this quarter, but they don't take into account what is going on. I know I'm being punished, but still....being in the emergency room with you husband until 5:00 am and accidently sleeping in...that couldn't be taken into account? I can't take a day off unless it is approved, and getting an approved day in spring/summer is impossible (people put their requests in 3 months in advanced and only 5 people can have that day off approved. My contract has over 100 people!). Then...to just add to my frustration, I only went full time because DH took another job and isn't eligible for health insurance until Oct. I signed up for insurance end of Feb. Still haven't gotten my cards. Called yesterday (after finally getting the phone number from HR...they are NO help!) and blue cross/blue shield didn't even have me in their system! I went to HR to see if I could just cancel the insurance and get reimbursed (over $500 for 2 months!) and she said no...I signed a contract. I said BC/BS doesn't even know that I exsist...isn't the contract with them? No, it's with my employer, who hasn't seen fit to send the paperwork to BC/BS, but they're still taking money out of my check.
Bottom line is I am ready to quit! I am suppose to start working for my husband's boss doing billing and reopening their t-shirt screen printing business, but I wasn't supposed to start until June or July. DH is trying to get in touch with him today to see if I can start earlier. Like...next week.
Just need lots of crossed fingers and paws that I can actually go into work sometime soon and say "C-ya!".
Sorry this is so long...I just REALLY needed to vent!
Now, I know I was terrible about attendence this quarter, but they don't take into account what is going on. I know I'm being punished, but still....being in the emergency room with you husband until 5:00 am and accidently sleeping in...that couldn't be taken into account? I can't take a day off unless it is approved, and getting an approved day in spring/summer is impossible (people put their requests in 3 months in advanced and only 5 people can have that day off approved. My contract has over 100 people!). Then...to just add to my frustration, I only went full time because DH took another job and isn't eligible for health insurance until Oct. I signed up for insurance end of Feb. Still haven't gotten my cards. Called yesterday (after finally getting the phone number from HR...they are NO help!) and blue cross/blue shield didn't even have me in their system! I went to HR to see if I could just cancel the insurance and get reimbursed (over $500 for 2 months!) and she said no...I signed a contract. I said BC/BS doesn't even know that I exsist...isn't the contract with them? No, it's with my employer, who hasn't seen fit to send the paperwork to BC/BS, but they're still taking money out of my check.
Bottom line is I am ready to quit! I am suppose to start working for my husband's boss doing billing and reopening their t-shirt screen printing business, but I wasn't supposed to start until June or July. DH is trying to get in touch with him today to see if I can start earlier. Like...next week.
Just need lots of crossed fingers and paws that I can actually go into work sometime soon and say "C-ya!".
Sorry this is so long...I just REALLY needed to vent!