Ohboy! How frustrating! let us know when you have it, and hopefully it will be worth it!
YIPESOriginally Posted by jcat
You poor thing - I can really sympathize. We waited forever, it seemed, till DSL became available in our area. I signed up for it right away, only to be told I'd have to wait 6 weeks. At least they were honest about it. I got the modem, and notice that it'd be available as of 11 a.m. on a Wednesday. Well, it was finally available about 8 p.m.. That was a very long and frustrating day. The speed makes up for it, though - you'll be thrilled. Just be careful to have a firewall and anti-virus software that is updated as often as possible, as DSL connections are very vulnerable. I switched firewalls yesterday, which meant being online for about ten minutes without one. My virus software was announcing attacks left and right.
WELL, HERE IS THE GOOD NEWS, NOT!!!!!! I called the Wonderful company of SBC/Yahoo to complain about by order getting bumped up to December 17th this morning and ask WHEN WILL it be hooked up, the person that I talked to was very apologetic and when he checked on my location he said I was only 500 feet from the "box" so it was very unusual that it wasn't done, would I like him to check with "resolutions?" and I said yes thank you because you can't tell me if I will even be able to get it on the 17th right? Right, so he calls the supervisor and we wait about 5 minutes while SHE checks the "problem code" left by the teck that had supposedly tried to install it......THEN I hear that although the box has been installed, it is empty, the equipment is not in there, and although supposedly it is scheduled to be activated in the future, they can't tell me when that might be either, so they regret that they will have to CANCELL my order. ARRRRRGHOriginally Posted by carolcat
Hee hee good advice since it IS liable to stir up the acid reflux a bit...don't know who's will be worse, mine or THEIRS!!!! snert
OMG!!! I would be livid! I am so sorry it turned out this way for you. SBC really has crappy service. I hope you gave them a -1000 on their rating of 1-10Originally Posted by carolcat
WELL, HERE IS THE GOOD NEWS, NOT!!!!!! I called the Wonderful company of SBC/Yahoo to complain about by order getting bumped up to December 17th this morning and ask WHEN WILL it be hooked up, the person that I talked to was very apologetic and when he checked on my location he said I was only 500 feet from the "box" so it was very unusual that it wasn't done, would I like him to check with "resolutions?" and I said yes thank you because you can't tell me if I will even be able to get it on the 17th right? Right, so he calls the supervisor and we wait about 5 minutes while SHE checks the "problem code" left by the teck that had supposedly tried to install it......THEN I hear that although the box has been installed, it is empty, the equipment is not in there, and although supposedly it is scheduled to be activated in the future, they can't tell me when that might be either, so they regret that they will have to CANCELL my order. ARRRRRGH, I was right, they were just "fishing" to see how many people up here would suscribe and I guess that they didn't get enough but sell the service before it is available anyway!!!! After hearing from her, who, tells me, go ahead and send the equipment back TODAY!! they want me to rate their service. About twenty minutes after this call, I get another one from them telling me I am "too far away from the box(500 feet remember?) to get service so they are cancelling me and send the equipment back!!!! SBC SUCKS!!!!!!!!