I don't know if anyone around here can help or if they can point me to someone that can, my usual super-geek just isn't cutting it!
We recently installed both Vonage & Xplornet (internet) I'm trying to forwards some ports through vonage but we're having a big issue, not sure if there is a router on the xplorenet or not, but I don't think so, I think it's just a "power converter" (ok that's what the installation guy called it).
I emailed xplorenet, haven't heard back from them yet. My next option is dealing with vonage technical support, but I HATE technical support!!! I moderately understand my beast and don't like baby hold-your-hand answers but if they start going a million miles an hour with the tech-talk I get left behind & NONE of them have a medium setting!!!
Plus they won't be able to help if the issue is actually xplorenet; and no one knows how to help with Vista anyway.
Anyone have any idea what I'm talking about?
Xplorenet installation guy tried to explain to me how to GET INTO email... don't worry, I was very polite...
"yes, yes, I got it, really? that little button there that says email? I never would have thought..." . Apparently they think Marg (yes, her name is Marg*) is my husbands computer
I have to explain to him how to get into games...
*Brownie points to anyone who knows who I named her after
My super-geek (a.k.a. brother) was helping me for 6 hours yesterday and all he managed to do was screw up my internet until I bit his head off!
Then he fixed it...
(BTW, still ROFPML at the computer mites...
)
We recently installed both Vonage & Xplornet (internet) I'm trying to forwards some ports through vonage but we're having a big issue, not sure if there is a router on the xplorenet or not, but I don't think so, I think it's just a "power converter" (ok that's what the installation guy called it).
I emailed xplorenet, haven't heard back from them yet. My next option is dealing with vonage technical support, but I HATE technical support!!! I moderately understand my beast and don't like baby hold-your-hand answers but if they start going a million miles an hour with the tech-talk I get left behind & NONE of them have a medium setting!!!
Anyone have any idea what I'm talking about?
Xplorenet installation guy tried to explain to me how to GET INTO email... don't worry, I was very polite...
*Brownie points to anyone who knows who I named her after
My super-geek (a.k.a. brother) was helping me for 6 hours yesterday and all he managed to do was screw up my internet until I bit his head off!
(BTW, still ROFPML at the computer mites...