Last Thursday my central heating failed. The landlord couldn't fix it, neither could the engineer he brought round on Saturday. And after a spell of mild weather last week we have just had four days of the worst snow of the winter! I have spent every evening hunched over a tiny electric fire or gone to bed with all the kits to keep each other warm. And I have had to wash with a basin of boiled water - no bath or shower. But I got home tonight to find a fleet of 6 cars and vans outside the house, and an army of guys inside all busy installing a new boiler and some new pipes etc. And now I have just had a wonderful hot bath and am sitting at the computer without my fingers falling off. Bliss!!! It's still snowing outside, but I don't care.