My general manager TOLD me that I've been doing well at these things. No no customers complaiuned, she(the GM) just did an inspection and managed to find all the little things like dirt in the corners that the mop won't reach, baseboards dusty, ya know, things that ALL customers look at when choosing a restaurant. My management staff thinks she is just jealous cause the shop is running fine without her and she is upset with it therefore she is being pissy.(excuse the language) I ended up going in AGAIN today cause they needed shrimp(which they didn't use by the way) cause they were"going to run out". so off I go to Davenport to get some. Then I get back only to learn that one of my crew is quitting cause I won't promote him? what's that all about!? SSSSSSOOOOOOOOO I sit there and talk to him about why and what is going on and it ends up that none of it is MY fault so I guess he ISN'T quitting now, another of my crew is mad over 6 hours she got well I am having problems with her other job and I am sick of it so I told her that in no lack of words... anyway I end up MORE stressed and MORE angered then when I first got up this am, so I just left and got into my car, sat there and cried....it sucked!
I felt like a little baby, and what is worse, the guy who was quitting saw me and told everyone else about it. SO I got the 5th degree about it when I was called in AGAIN to fix something that ended up being fixed before I even got there. Laurie, I'm telling you, I am stressed beyond words. and no I can't dock their pay, I can't only threaten them with words mostly. I can't give them raises unless the Witch approves them so at least ONE thing won't be my fault. Im just at a loss. One of the upper mgmt( he is head cashier) said he thinks we need to have a crew meeting to "lay down the law" so I told him that I can't do that unless my management staff starts to actually clean cause they lead by example, so what would be the point? I even went so far as to tell them I was coming in Thanksgiving day to clean the place and NOONE except one asked me if I'd need help...(BTW I have 4 crew chiefs under me that is my mgmt staff) I'm stuck... any input for me?
I felt like a little baby, and what is worse, the guy who was quitting saw me and told everyone else about it. SO I got the 5th degree about it when I was called in AGAIN to fix something that ended up being fixed before I even got there. Laurie, I'm telling you, I am stressed beyond words. and no I can't dock their pay, I can't only threaten them with words mostly. I can't give them raises unless the Witch approves them so at least ONE thing won't be my fault. Im just at a loss. One of the upper mgmt( he is head cashier) said he thinks we need to have a crew meeting to "lay down the law" so I told him that I can't do that unless my management staff starts to actually clean cause they lead by example, so what would be the point? I even went so far as to tell them I was coming in Thanksgiving day to clean the place and NOONE except one asked me if I'd need help...(BTW I have 4 crew chiefs under me that is my mgmt staff) I'm stuck... any input for me?