re: Fred - when i bring my cats in for the first visit, i'm always asked if they've been spayed/neutered. seems like all vets would ask this just as a routine question!Originally Posted by Arlyn
Fred was an adult male though!
It's pretty darned obvious when a male is intact, they should have looked before asking.
OP, I would definitely confront them on this, and take it to your state's veterinary licensing board if need be (though likely, the mere threat of that will work wonders), malpractice in Vets is just as serious as in MDs.
for Cindy - it's worthwhile to complain - you have nothing to lose! you may not get anywhere, tho - i complained for a surcharge on Java's spay. she was in heat at the time, which i informed them of...both when i made the appointment & when i brought her in. the office policy was to charge $20 extra for a heat spay. they didn't bother to inform me of that, tho - i was surprised by the higher bill when i picked her up. they knew money was an issue [i teach school - trust me, money's ALWAYS an issue!] because i was picking her up the same day to avoid the overnight bill. i thought perhaps the problem was the office staff, as i had been very pleased with this vet when Mouse was so sick. so i wrote him a lettter, explaining why i was angry. never heard a thing from him. i switched vets - mainly because i want to know EVERYTHING upfront, & i don't think that's an unreasonable request.