That is unbelievable. Patches had the same type of stretchy bandage over the gauze bandage, I remember it was red and the vet stuck a little pink heart to it. Nothing like that happened to Patches. This is the kind of thing an inexperienced person with no training would do. Each state has their own procedure for filing a complaint. I know Ohio has a form that can be downloaded, filled out and mailed. They actually require that complaints be made in writing, I would include a copy of the this from the ER vet. You were lucky that the ER vet was so forthcoming in the written report.