I've been home sick all week and on antibiotics for a few days so I was starting to feel better today. My friend figured I could do with getting out of the house, so we went for lunch.
We ended up at Olive Garden.
I'm so pleased that we went. It was by far the best and most memorable restaurant experience that I've had in a very long time. And it was all thanks to our waitress, Lynelle.
She was professional, yet fun. She was knowledgeable about the menu. She was attentive without being a pest, and she anticipated our needs IE: drink refills, salad refills etc. She had the uncanny knack of showing up just when we were about to look around for our waitress.
She had been off work for a few months and had just returned to work a week or two ago.
I'm pretty quick to criticize a bad experience, but I'm also one to give props when I get exceptional service. So I told her that we go there quite often and that she is by far the best waitress that we've ever encountered there and I told her why. We asked to speak to her manager so that we could also tell him the same thing. I also told him that he needs to treat her well, because staff like her are hard to come by. She sincerely appeared to be enjoying her job and it came across in everything she did and said.
We gave her a 25% tip, and plan to ask for her station the next time we go.
We ended up at Olive Garden.
I'm so pleased that we went. It was by far the best and most memorable restaurant experience that I've had in a very long time. And it was all thanks to our waitress, Lynelle.
She was professional, yet fun. She was knowledgeable about the menu. She was attentive without being a pest, and she anticipated our needs IE: drink refills, salad refills etc. She had the uncanny knack of showing up just when we were about to look around for our waitress.
She had been off work for a few months and had just returned to work a week or two ago.
I'm pretty quick to criticize a bad experience, but I'm also one to give props when I get exceptional service. So I told her that we go there quite often and that she is by far the best waitress that we've ever encountered there and I told her why. We asked to speak to her manager so that we could also tell him the same thing. I also told him that he needs to treat her well, because staff like her are hard to come by. She sincerely appeared to be enjoying her job and it came across in everything she did and said.
We gave her a 25% tip, and plan to ask for her station the next time we go.