I can totally relate. I work in a call center for federal student loans. I am amazed that some of these people actually have a college degree. They don't seem to understand that they must repay their loan! I want to ask them, "what part of 'I UNDERSTAND THAT THIS IS A LOAN THAT I MUST REPAY' in BOLD capital letters above your signature on the promisory note do you not understand!" They call crying and screaming that they can't get a car loan or home loan because they are either delequent or worse, defaulted on their loans. That is when they ask for a supervisor, and, if I am unlucky, it is transferred to ME!!!! Yes, I take the dreaded sup calls...Originally Posted by calico2222
I work in a call center, which basically means I'm literally chained to a computer and phone link for 8 hours taking calls from people who are angry about something I have no control over. Its amazing how rude people can be! Not to mention stupid sometimes! I had a US citizen that asked me what state Washington DC was in, and yell at because I told her that was the entire address....Washington, DC. I've been called everything you can imagine, but still have to end the call with "Thank you for calling and have a great day!". Yes, I hate my job but its good money for around here. I am looking for another one, but no luck so far. Anyone else ever have to deal with this? Just curious?
For the record, I don't work for a telemarketer. We take strictly in coming calls, so I'm not someone that calls in the middle of dinner or first thing in the morning, so don't hate me. These people call ME to complain.
Ok, rant done.
I am what is called an assist rep. I help other reps with questions and such. At present, I am training someone else for the position as there are not enough of us.
Stupid, stupid people.... sigh