So - after searching the net about litter "crystals" such as Tidy Cat Crystals and Fresh Step Crystals - I read most reviews saying the Purina tidy cat are the best... Knowing they are non existent in my neck of the woods I thought I would email Purina and say "Hey man, When you gunna ship some my way"?
My email clearly stated that I was in Canada and wondering why they are not available here, and when / if they might be?
Purina - decided to respond - in an epic "manual" fail
(( this is where they follow the manual to the letter in their responses and basically cut and paste their answer whether or not it truly makes sense". The answer?
"Canadian cats and USA cats have different litter needs, as such the product is not available in Canada".
I had to reply....
DIFFERENT litter needs?! OMG are AMERICAN cats pewpin out something different than Canuck cats?! Did I dodge a bullet getting a Canadian cat vs an American one?! Poo is poo, pee is pee. Next time deviate from your precious manual and try saying "It has not been approved for sale in Canada" - cuz I am pretty sure (I am no expert mind you) that a cat's litter needs are the same, no matter which country they may reside in
Just thought I would share this silly little event with you all.
My email clearly stated that I was in Canada and wondering why they are not available here, and when / if they might be?
Purina - decided to respond - in an epic "manual" fail
"Canadian cats and USA cats have different litter needs, as such the product is not available in Canada".
I had to reply....
DIFFERENT litter needs?! OMG are AMERICAN cats pewpin out something different than Canuck cats?! Did I dodge a bullet getting a Canadian cat vs an American one?! Poo is poo, pee is pee. Next time deviate from your precious manual and try saying "It has not been approved for sale in Canada" - cuz I am pretty sure (I am no expert mind you) that a cat's litter needs are the same, no matter which country they may reside in
Just thought I would share this silly little event with you all.