Originally Posted by Deb25
Thanks gang. We have stuff popping up on elementary school computers that should not be. And that's with a heavy duty blocker in place. I'll try AdAware tomorrow.
Oh boy... you may have a lot of scanning to do with those comps. It's likely you have some trojans on there as well, so Ad-aware, Spybot and Microsoft Anti-Spyware are probably not enough. I just went through the longest tech help over the past few weeks with Danielle and her husband's laptop, renewing my knowledge yet again. Here's jsut a few of the things you will need to try.
Â½. You can try a system restore if you have that option available.
Â¾. Go into Internet Explorer. Click tools, then options, then advanced. Look for the lines "install on demand" and "install on demand (other)" make sure they are unchecked.
1. If they are XP comps, check to see if they have service pack 2. If they don't, don't download and install it yet.
1Â½. If they have service pack 2, check to see if the Windows Firewall is on in the control panel.
2. Download Microsoft AntiSpyware, update the definitions, set it for a deep scan in the options and run it. http://www.microsoft.com/athome/secu...e/default.mspx
3. Download Ad-aware. Install, update, click start, click customize and make all red X's into green checkmarks. Scan.
4. Download CWShredder and run it. http://www.intermute.com/spysubtract..._download.html
5. Download ewido, install and run it. It's only a 30 day trial, but it's one of the very top trojan removers right now and you will only have to use it for less than that if those computers are made more secure after. http://www.ewido.net/en/
There's way more I can suggest, such as Hijack This and other specific tools, but Hijack needs more user knowledge before you remove anything. Let's just start with this stuff. If you're still having problems, you might have to go for step 6...
6. Fly in a Hydroaxe, fill it up with fuel and let it rip. (pizza and root beer will also suffice.)
Oh yeah, you should absosmurfly have SpywareBlaster http://www.javacoolsoftware.com/spywareblaster.html
It's not a scanner, just a protector. Install it, open it and click on each of the three links to activate the protection. That's all.
Also download SpywareGuard http://www.javacoolsoftware.com/sgdownload.html
Please, seriously consider downloading and switching exlusively to Mozilla Firefox for browsing. When you install it has an option to import all cookies and bookmarks from IE. I have nothing against Microsoft. It's only hijacked more because it is more popular software. It's as simple as that. Just use IE for necessary web sites that will not work in Firefox (rare) and when you manually use windows update.