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Another points question

post #1 of 28
Thread Starter 
I thought for subscribing members, every Monday you recieved X amount of points...

Is this true or did I read wrong?

If true, where do the points go? (in your points or in the bank)
post #2 of 28
I don't remember exactly what day you get them or at what time, but they do go into the bank.
post #3 of 28
Thread Starter 
Quote:
Originally Posted by AbbysMom View Post
I don't remember exactly what day you get them or at what time, but they do go into the bank.
ah, ok, thx. I cleared out my point balance last night, but I didn't pay attention to my bank balance. I will do so next week.
post #4 of 28
I know I`m a different time zone but mine seem to get paid on a monday
post #5 of 28
Thread Starter 
Ok, so, now that I've been paying attention over the last 2 weeks, it's safe to say that I haven't been recieving the PL points. (at least not last week, and so far not this week).

I recieve interest on the bank balance, but not the extra points for being a member.

I'll keep an eye today, as I 0'd my bank balance, but I'm fairly sure I did not recieve them last week, and have yet to recieve any this week.
post #6 of 28
Thread Starter 
Can any of the forum admins shed some light on this?

Thanks.
post #7 of 28
I've brought it to their attention.
post #8 of 28
Chris, I've looked into the settings for your account and for the Premium Members user settings and everything seems to be in order. I'm not sure why you wouldn't be getting the paycheck. But we'll continue to look into it.
post #9 of 28
I had a look as well and this is odd. Like Heidi said, the accounts seem to be set up properly, and I see no difference in the setup between Jaffacake and Snake_lady.

Chris, I just donated 2000 points to your account. Let me know if you need more and we'll keep an eye for more reports to see if other users are having issues too. These system are just so complicated... I am not sure how to fix this issue.
post #10 of 28
Thread Starter 
I'll keep an eye as well. I want to make sure that I'm not "complaining about nothing" But I can say for sure that this week I did not get them. Last week, I'm fairly sure I didn't get them, and I can't say for sure about prior to that because I didn't pay close enough attention.

I am correct that the deposits go in on a Monday, yes? And the points go into the bank, yes? I will watch again next week as well.

Thanks for looking into it.
post #11 of 28
Chris, the easiest way to be certain is to take a screenshot on the weekend, and then compare the following Tuesday. vBulletin is really quirky. A year or so ago, at least two of us were losing posts, i.e., our post counts seemed to be going down, not up. I thought I was imagining things until I compared some screenshots. It stopped, but was really weird. Several people also have trouble with the "Your Cats" pages.
post #12 of 28
Thread Starter 
good idea...... and will do.... Got one from today (will take one before I head to bed for the night) and another tomorrow to make sure I'm not "seeing things".
post #13 of 28
Thread Starter 
After I got my interest last night, I withdrew all my money to leave a $1 balance from last night till tonight. Just moved my funds back, to get the interest again (625 interest) but have NOT recieved bonus points for being a paying member as of yet.

I have been taking screen shots as well. (can't post the old ones, because we're not at home currently...so I just have one from present)
post #14 of 28
Thread Starter 
Tis Tues now, and yet again, this week I did not get the "bonus" points from paying for a membership
post #15 of 28
Thread Starter 
Don't know if I really need to update this thread, but tis still an issue. Nothing on Monday, and I doubt anything on this Monday.
post #16 of 28
The points setup seems ok to me, so I've tried setting up your subscription account a bit differently. I hope this does the trick - let's keep an eye on it during the next paycheck. Thanks again for your patience!
post #17 of 28
Thread Starter 
Quote:
Originally Posted by Anne View Post
The points setup seems ok to me, so I've tried setting up your subscription account a bit differently. I hope this does the trick - let's keep an eye on it during the next paycheck. Thanks again for your patience!
Thx Anne, it's not just me tho.....but I'm the only one complaining bout it LOL It seems to be a widespread occurance.
post #18 of 28
I was having problems receiving my points too, Chris, so you're not the only one. I brought it to Anne's attention several months ago while it was occurring, but completely forgot about the situation because I haven't been very active lately. I'm not sure if I'm receiving the points anymore or not..
post #19 of 28
Thread Starter 
Quote:
Originally Posted by KittKatt View Post
I was having problems receiving my points too, Chris, so you're not the only one. I brought it to Anne's attention several months ago while it was occurring, but completely forgot about the situation because I haven't been very active lately. I'm not sure if I'm receiving the points anymore or not..
I highly doubt it (that you are recieving any bonus points). A bunch of people checked and did not recieve theirs either.

Welcome back btw
post #20 of 28
Until I hear back from our VB coder guy (or hire a new one if I don't), I just tried switching over to 100 points paycheck for paying members that will be paid once a day. Let's give it a couple of days and see if any of you guys are receiving the points.
post #21 of 28
Quote:
Originally Posted by Anne View Post
Until I hear back from our VB coder guy (or hire a new one if I don't), I just tried switching over to 100 points paycheck for paying members that will be paid once a day. Let's give it a couple of days and see if any of you guys are receiving the points.
I hate to be the bearer of bad news, but I'm still not receiving any points - even though I'm a paying member. Just an FYI..
post #22 of 28
Thread Starter 
Quote:
Originally Posted by KittKatt View Post
I hate to be the bearer of bad news, but I'm still not receiving any points - even though I'm a paying member. Just an FYI..


seems like this issue has been going on longer than I've noticed if the above poster mentioned it months ago..... Maybe the "points" part on the perk listing should be taken off till it is fixed so people aren't expecting something they aren't going to get.
post #23 of 28
Thread Starter 
still no points...........
post #24 of 28
Quote:
Originally Posted by Snake_Lady View Post


seems like this issue has been going on longer than I've noticed if the above poster mentioned it months ago..... Maybe the "points" part on the perk listing should be taken off till it is fixed so people aren't expecting something they aren't going to get.
I honestly don't think most folks even notice anymore. Most of us have more points than we'll ever use in this lifetime already.
post #25 of 28
Thread Starter 
Quote:
Originally Posted by Yosemite View Post
I honestly don't think most folks even notice anymore. Most of us have more points than we'll ever use in this lifetime already.
But with it listed as a "perk" and part of the reason some people pay for membership, then it should be available or removed. If you have more points than what you think you'll use, great. I'm glad it works for you.

Me on the other hand, would like the points, have paid for a membership so I could have them (and larger avatars) and am not getting them, I'm not getting what I paid for.

I don't have $ to throw around for no reason...... and the points happen to be part of the reason I paid to be a member here

Yah, some people notice, and would like to get what they paid for
post #26 of 28
Quote:
Originally Posted by Snake_Lady View Post
But with it listed as a "perk" and part of the reason some people pay for membership, then it should be available or removed. If you have more points than what you think you'll use, great. I'm glad it works for you.

Me on the other hand, would like the points, have paid for a membership so I could have them (and larger avatars) and am not getting them, I'm not getting what I paid for.

I don't have $ to throw around for no reason...... and the points happen to be part of the reason I paid to be a member here

Yah, some people notice, and would like to get what they paid for
I guess I didn't realize that some folks only pay for a membership to get points. I suppose that is because I personally would pay for a membership for no other reason than to support such a wonderful internet site, but that's just who I am and certainly wouldn't impose my thinking on anyone else. Everyone has to do what they feel is right for them.

I hope they get the points sorted out and you start getting your points soon.
post #27 of 28
Thread Starter 
Quote:
Originally Posted by Yosemite View Post
I guess I didn't realize that some folks only pay for a membership to get points. I suppose that is because I personally would pay for a membership for no other reason than to support such a wonderful internet site, but that's just who I am and certainly wouldn't impose my thinking on anyone else. Everyone has to do what they feel is right for them.

I hope they get the points sorted out and you start getting your points soon.
Yup for some people the perks of having a membership are why they pay for it...( bigger avatars, points, access to PL lounge, etc. ) especially when you can get everything aside from the "perks" listed, for free from this forum. It bottoms down to people do expect to get what they paid for.

I don't expect you'd be happy paying for a ham, only to find it was left at the grocery store. I know I wouldn't....I'd be back asking for my ham, even if they donated it to a "good cause".....money doesn't grow on trees as far as I know, and when I pay for something, I expect to get full benefit.... look at it like a contract per se. You pay for something, you expect to get it, even if your money is going to support something.
post #28 of 28
I'm really sorry but I can't find a way to fix the points issue. I took it off from the subscriptions description, so it's no longer a paid perk (except for the bonus 1000 points when making the registration. Snake_Lady and others who feel adversely affected, please PM me with how much points you are owed for the duration of your subscription (everything you should have received, minus what's already been manually transferred) and I'll move the points into your account.
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