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Home Again microchip "Annual Fee"

post #1 of 27
Thread Starter 
Just thought I'd make a new post about this since there has been some confusion.

When you get a Home Again microchip, you pay an initial fee. That puts your pet in their database, and gives you full coverage for 1 year. This full coverage includes 24/7 medical assistance to a hotline, they assist you if your pet goes missing (contact vets and shelters in your area), and I think there was something else.

After a year you have the option to renew that full coverage, or just stick with the basic free service which is keeping your pet in their database.

If I log in to my HomeAgain account, I have my 3 kitties as well as a bunch of kitties I fostered and adopted out recently whose owners haven't changed their information to their name. The recently chipped kitties have "Full" service next to their names, and the date the full service expires. My kitties have "Limited" service, and it gives me the option to upgrade to full service. I don't see the point, so I'm sticking with the basic service.

So please don't let the idea of an annual fee discourage you from microchipping your pet - you have the choice of whether to pay for their full coverage.
post #2 of 27
Quote:
Originally Posted by sarahp View Post
Just thought I'd make a new post about this since there has been some confusion.

When you get a Home Again microchip, you pay an initial fee. That puts your pet in their database, and gives you full coverage for 1 year. This full coverage includes 24/7 medical assistance to a hotline, they assist you if your pet goes missing (contact vets and shelters in your area), and I think there was something else.

After a year you have the option to renew that full coverage, or just stick with the basic free service which is keeping your pet in their database.

If I log in to my HomeAgain account, I have my 3 kitties as well as a bunch of kitties I fostered and adopted out recently whose owners haven't changed their information to their name. The recently chipped kitties have "Full" service next to their names, and the date the full service expires. My kitties have "Limited" service, and it gives me the option to upgrade to full service. I don't see the point, so I'm sticking with the basic service.

So please don't let the idea of an annual fee discourage you from microchipping your pet - you have the choice of whether to pay for their full coverage.
Thank you for this important post.
I never received anything to renew.
post #3 of 27
That is better info then Ive gotten before. Why isnt HomeAgain more clear on that? Holly is chipped and good for at least a year I guess
post #4 of 27
Thread Starter 
Quote:
Originally Posted by Meowers View Post
That is better info then Ive gotten before. Why isnt HomeAgain more clear on that? Holly is chipped and good for at least a year I guess
Because they want you to keep paying an unnecessary annual fee
post #5 of 27
Quote:
Originally Posted by Meowers View Post
Why isnt HomeAgain more clear on that?
I think they should be! People are turning away from this brand or microchips all together because they think they have an annual fee.
post #6 of 27
If you look carefully at the HomeAgain form, you don't HAVE to check that you want to enroll in their "Network membership". Which is where they will notify shelters and vets in your area if you call and say your pet is lost. You don't HAVE to fill in the grey payment areas at the bottom of the form. The form is deceptive and confusing.
Just fill in your name, address and phone number and mail it in.
http://microchip.homeagain.com/faqs....cidenottorenew
"Once entered in the HomeAgain database, microchips are registered for life, whether or not pet owners renew their annual memberships, and contact information may be updated online anytime free of charge by logging into HomeAgain.com."
post #7 of 27
I had to pay the initial fee for Tumbles when he got his chip this past year. They asked me if I wanted to renew it for my other kitties. I told them I really didn't want to have to pay for the one I was paying for since I didn't really want all the extras!

The other thing you get is animal poison control.
post #8 of 27
Quote:
Originally Posted by stephanietx View Post
The other thing you get is animal poison control.
ASPCA has an animal poison control number - pretty sure I've got it on a magnet on my fridge. There's a fee for consultation, but at least it is on an as-needed basis, rather than paying for a Home Again service that one hopefully doesn't need. The ASPCA service is 24/7/365.

Here's a link:
http://www.aspca.org/pet-care/poison-control/

My girls both have a Home Again microchip, but I, too, chose not to pay the full-service fee. But I am very happy that they have the protection of being in the database in case disaster happens. I hope people are not discouraged from microchipping by thinking they must pay annually -- one does have to read very carefully to find that one does not.
post #9 of 27
Wow, I'd never even heard of an annual fee. All my cats are from the kill shelter where they microchip for you and I guess it's the basic service (Name, address, phone). What else would you need, I wonder? I only paid the fees for the adoption at the kill shelter which came with microchip, spay/neuter, free vet visit, Rabies shot and vaccinations, coupons for great discounts at local pet stores.

Thanks for the info, interesting. I won't be looking into full coverage, either, since the main info is in the basic (again, I'm guessing that's what my cats have from the shelter).

Warmly,

Julie O'


Quote:
Originally Posted by sarahp View Post
Just thought I'd make a new post about this since there has been some confusion.

When you get a Home Again microchip, you pay an initial fee. That puts your pet in their database, and gives you full coverage for 1 year. This full coverage includes 24/7 medical assistance to a hotline, they assist you if your pet goes missing (contact vets and shelters in your area), and I think there was something else.

After a year you have the option to renew that full coverage, or just stick with the basic free service which is keeping your pet in their database.

If I log in to my HomeAgain account, I have my 3 kitties as well as a bunch of kitties I fostered and adopted out recently whose owners haven't changed their information to their name. The recently chipped kitties have "Full" service next to their names, and the date the full service expires. My kitties have "Limited" service, and it gives me the option to upgrade to full service. I don't see the point, so I'm sticking with the basic service.

So please don't let the idea of an annual fee discourage you from microchipping your pet - you have the choice of whether to pay for their full coverage.
post #10 of 27
I called HomeAgain today. You DO have to send in a one-time fee of $16.99. I was thinking that it was prepaid when I bought the kit from the vet. My vet confirmed that they don't send any information to HomeAgain, so my cats aren't in the database yet.

HomeAgain said a check with the form would be fine.
post #11 of 27
WOW! You paid the vet AND have to pay for the entering into the database? That's so wrong of the vet not to have told you that!

I'm sorry this happened to you! But once you're in, (well, once your cat(s) are in, you're in for life). Just contact when you have a change of number or address is all.

Again, so sorry your vet did not tell you about this.

Warmly,

Julie O'

Quote:
Originally Posted by johnk73 View Post
I called HomeAgain today. You DO have to send in a one-time fee of $16.99. I was thinking that it was prepaid when I bought the kit from the vet. My vet confirmed that they don't send any information to HomeAgain, so my cats aren't in the database yet.

HomeAgain said a check with the form would be fine.
post #12 of 27
Quote:
Originally Posted by Naps With Cats View Post
WOW! You paid the vet AND have to pay for the entering into the database? That's so wrong of the vet not to have told you that!
'
Yeah that's how AVID is too, or at least was the last time I got AVID chips (a year or two ago)... You pay the vet for the microchipping, but they don't register them with AVID, to do that you have to send in a form to AVID and pay a fee.

Two of my pets have chips with ResQ, I like their system much better as the vet had me fill in a form at the office, and then the vet staff register it on ResQ's website for you so you don't have to send anything in or pay any extra fees. Plus, you can update the info on ResQ's website at any time for free, unlike AVID which charges you to make any changes to your contact info.
post #13 of 27
Julie, did you check to see where the chip is registered? When I adopted mine, they were chipped, but I did have to pay a nominal amount (maybe $10-15) to change the contact from the shelter to me. I've got AVID.
post #14 of 27
Folks might want to check with their shelter, too. My girls came pre-chipped from the shelter and they sent home a form with me to fill out. The form said a fee had to be submitted, but the shelter sent separate instructions indicating the fee was paid and to be careful not to pay twice. I confirmed with them and then sent in the paperwork without an additional fee and got confirmation from Home Again that my girls were in the system. It looks like arrangements may vary.
post #15 of 27
It looks like arrangements may vary.[/quote]

Exactly! The kill shelter here absolutely pays the fee; the person adopting just has to call in to change the information from the Animal Services address to the adopter's address.

Oh! The Microchip service I have is called PetLink - their website is:
PetLink.com

:-D

Very easy to use.
post #16 of 27
I apologize if this is a silly or obvious question, but I've heard a lot of conflicting reports on this... some say yes, some say no, some say they just have to be sedated.

Does an animal have to be put under anasthesia to be microchipped?
post #17 of 27
Does an animal have to be put under anasthesia to be microchipped?[/quote]


Not at all! Seen it done many, many times. They just get a syringe that fits the small microchip in it and slip it right between the shoulder blades and, voila - done!

After giving Sub-Q fluids for almost 3 years now, the microchip is nothin'. Nothing to worry about. Just like giving a regular vaccination or something similar.

:-D

Warmly,

Julie O'

NOTE: However, If someone has never done it before there may be cause for concern as it does have to go in to the skin and not into a muscle or organ. But for someone who is experienced, it's a nothing procedure. They do it 50 times a day at the shelter (if they hopefully adopt that many pets out!
post #18 of 27
Whew, that's great to hear- thank you so much!! I want my mom to get her cat microchipped, but I was really worried because I know that anasthesia for a cat can be dangerous. Now I'm really going to push her to do it!
post #19 of 27
No they do not have to be sedated or anesthetized. I've had animals from young kittens to big dogs microchipped, none of them were sedated in any way. It's quick and while it is a big needle (the chip has to fit through it) and it may be a little more painful than a shot or blood draw, it's not that bad.

A friend of mine had a cat who was microchipped by the shelter, and she later found out they had given her the wrong paperwork!
So if you adopt a cat who is already microchipped be sure to check the paperwork and also if you can, have it scanned to make sure the number you have registered matches the number on the cat's chip.
Something similar happened with my dog, when her previous owners bought her the registration papers listed a different tattoo number than the tattoo she has. It seems the breeder mistakenly gave her the registration forms for one of the other puppies in the litter.
post #20 of 27

With the Home again chip, when the pet has full coverage(paying that yearly fee) give you free calls to the ASPCA Animal Poison Control Center.

Typically they have a $65 fee, but if the pet has the HA chip and has full coverage, home again covers that $65 fee.

 

Free calls meaning if your pet ingested something and you want to know if it would harm the animal at all or just for normal medical advice (like you pet is scooting)

post #21 of 27
Quote:
Originally Posted by Jenny Yunker View Post

With the Home again chip, when the pet has full coverage(paying that yearly fee) give you free calls to the ASPCA Animal Poison Control Center.
Typically they have a $65 fee, but if the pet has the HA chip and has full coverage, home again covers that $65 fee.

Free calls meaning if your pet ingested something and you want to know if it would harm the animal at all or just for normal medical advice (like you pet is scooting)

Welcome to TCS, Jenny. wavey.gif

I'm sure you didn't notice when you posted your reply, but this thread was started in 2008 and resurrected about a year ago. If you are interested in a discussion about the Home Again chip, or any other microchip, you might want to start a new thread. That way people won't be reading a lot of out-of-date information before they get to your post.
post #22 of 27
Quote:
Originally Posted by johnk73 View Post

I called HomeAgain today. You DO have to send in a one-time fee of $16.99. I was thinking that it was prepaid when I bought the kit from the vet. My vet confirmed that they don't send any information to HomeAgain, so my cats aren't in the database yet.

HomeAgain said a check with the form would be fine.

 

i know this post is old but i wanted to let people know that I recently had a couple of cats neutered and microchipped at SpayAZ clinic. For $32 they microchipped using Home Again chips. I  had to register the cats myself but there was NO ADDITIONAL FEE. I don't know if this is a change of policy or some deal with the clinic but the registration process said that my fee was included in the service i'd bought at the clinic. I was able to register, upload my cats pics and info, no problem. Whatever you pay though, it is the cheapest insurance policy you can buy for your cat if it is ever lost.

post #23 of 27
Quote:
Originally Posted by Lily Kay View Post

Quote:
Originally Posted by johnk73 View Post

I called HomeAgain today. You DO have to send in a one-time fee of $16.99. I was thinking that it was prepaid when I bought the kit from the vet. My vet confirmed that they don't send any information to HomeAgain, so my cats aren't in the database yet.


HomeAgain said a check with the form would be fine.

i know this post is old but i wanted to let people know that I recently had a couple of cats neutered and microchipped at SpayAZ clinic. For $32 they microchipped using Home Again chips. I  had to register the cats myself but there was NO ADDITIONAL FEE. I don't know if this is a change of policy or some deal with the clinic but the registration process said that my fee was included in the service i'd bought at the clinic. I was able to register, upload my cats pics and info, no problem. Whatever you pay though, it is the cheapest insurance policy you can buy for your cat if it is ever lost.
The annual fee has always been for extras. When you get the microchip the initial registration is included in the cost. The additional fee is for extras like the company actively getting "lost cat" notices to local vets and organizations if you call to say you cat is missing. If you don't pay the fee you information is still in the system for anyone who actually scans the chip.
post #24 of 27

It seems to be even *more* confusing on their site now and in their Renewal E-Mails.


I have 2 cats, one is listed as "Limited" and one is listed as "Expired" (the most recent listing).

The Limited listing has an option to Upgrade, but it is not at all clear that the "Expired" listing is even working.

 

In the Renewal e-mail they sent to me, they have a big RED "REACTIVE NOW" button and below they list the features:

 

Lost Pet Recovery

Help with your Search

Lost Pet Alerts & Posters

ASPCA - Staffed Pet Emergency Medical Hotline

Found Pet Travel Insurance

 

Within the detailed print under Lost Pet Recovery description, they do say that you have "basic* pet recovery service for the lifetime of your pet."

But the ominous looking red button made me think I needed to renew; and the language makes you think it is "INACTIVE" - since they encourage you to REACTIVATE.

 

So technically BOTH OF THESE ACCOUNTS ARE "LIMITED" But the use of the "EXPIRED" language is now confusing.

 

I'm sure the tactic works to make them money, but it is a bit of a turnoff for using the service in the future.

 

-h

 

THE WEB SITE:

 


THE E-MAIL:

post #25 of 27

I wanted to give you my opinion of HomeAgain and why I believe they are a huge scam.

 

You are correct about the fee.  If you do not to renew, you do not have to and your pet is still registered.

 

HomeAgain had a big problem if you do not register your pets microchip with them and choose another service.

 

Let's say you adopt your pet and the microchip is already implanted but you want to use a different service.

 

HomeAgain will manipulate the records so that their entry comes up first AND since you registered your pet elsewhere, they do not have your info so they will tell whoever calls that the pet is not registered because the owner was irresponsible and didn't register the microchip.

 

This means that you pet can be sent to the shelter because of what they did and potentially your beloved furry baby can be euthanized.

post #26 of 27

Thank you so much for clarifying that. I only just now signed in after several years to update my contact info and I saw "Limited Membership" next to my three cats. I couldn't quite make up what an upgrade would entail and what my limited membership offers. You have cleared the fog perfectly and like you I am keeping my limited membership.

 

Funny that I found your answer using Google! You never know who you're helping when you post useful info. So keep up the good work!

post #27 of 27

I know this thread it old but is has helped me a lot. We just recently adopted a seven year old black beauty (male) this past week and he came already chipped with a Home Again chip. When I saw the yearly fee I was pretty angry but ready to pay it if we had to. I find it disgusting that they make sure their info comes up first in a search so that they can say a pet hasn't been registered even if they have with another company. We will just pay by mail with a check so that they don't try to charge our credit card in the future and be done with it. What a sneaky company that really doesn't care about the safety of pets.

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