- Thread Starter Thread Starter
- #21
Ask her if she was having a bad day?Originally Posted by lunasmom
Ummm...here's something fun...go back and ask her.
See how she reacts.
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What is WRONG with fastfood workers???
- Thread starter trouts mom
- Start Date
Oh, now that sounds like something my father would do! I can see him doing something like this:
Dad: Ma'am, I'm sorry, but are you having a bad day today?
Rude woman: No, why do you ask?
Dad (smiling - you know, that "kill her with kindness" thing): Well, you were pretty rude to me earlier, so I wanted to know if it was a one time thing, or if you're just a miserable old bitty all the time. Have a great day!
*walks away smiling while the woman picks her jaw up off the floor*
What's wrong with them? Probably the $7.00 an hour. Retail of any sort is a soul-robbing job, too.
I'm a waitress part time, have a college degree (and am working on another one), and you wouldn't believe the number of people that work with me that are also teachers or some other thing, and do it because they don't make enough money at their other job. My husband works part time at FedEx/Kinkos (he lost his day job) and all his co-workers have computer or graphic design degrees. The pay sucks for both of us, and well, if a customer comes in with a high and mighty "I'm better than you because I don't have a shitty job like that" attitude, I don't feel bad about not being oh-so-nice (not saying you're that way, trout!).
I'm a waitress part time, have a college degree (and am working on another one), and you wouldn't believe the number of people that work with me that are also teachers or some other thing, and do it because they don't make enough money at their other job. My husband works part time at FedEx/Kinkos (he lost his day job) and all his co-workers have computer or graphic design degrees. The pay sucks for both of us, and well, if a customer comes in with a high and mighty "I'm better than you because I don't have a shitty job like that" attitude, I don't feel bad about not being oh-so-nice (not saying you're that way, trout!).
I laughed too! But if anyone ever said that to me, I would probably either tell them exactly what was making my day bad or I would say, "No, but I can tell you think you're better than me, you wouldn't even look me in my eyes when you spoke to me," etc...Originally Posted by Pami
Thats good!
That is a major annoyance of mine... when customers don't look me in the eye and talk in a overly pretentious voice. I usually then make an effort to say something weird or funny to make them look up at me so I can smile and make them feel bad, or I work in how I am working on my doctor of pharmacy, or something else that will let them know I'm not the scum of the earth there for their bidding.
I actually heard someone's snotty kids whisper (while I was right there!!!) "I bet she didn't even finish high school and has three kids out of wedlock!" Their parents snickered!!! I told them off as nicely as I could. "No, sorry kids... but I'm married, have a college degree, am working on my doctor of pharmacy degree, and have no children.. except those with fur and feathers." The parents gave me a big tip.
Sorry for the rant... I've worked retail putting myself through school.... pharmacy intern, barista, and now waitress and having been on the other end, I guess I let customer service workers get away with a lot compared to most people. I've never worked with any truly rude coworkers, and if they were in a mood, it was because the customer said or did something that ticked them off.
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I see so many Timmies complaints, yet people still go there daily, complaining about the same people over and over.
I don't work at fast food or retail, but I do work with the public indirectly. I'm a telephone operator, and I can tell you, it can be hard to be nice to people when they're so mean to you. In fact my entire attitude towards people in general has become extremely jaded because of dealing with people over the telephone. I do realize that people can be a lot ruder to you when they don't see you face to face, but I've had a lot of real jerks treat me in such a way as if I weren't even WORTHY of human respect, and sadly I've taken it out on a few people afterwards. It's not like you can take a minute or two to take a deep breath and calm down or get past the slur of insults you just recieved. You have to immediately deal with a new person, and you're still upset. It's very hard and stressful. Dealing with the public is one of the hardest jobs a person can have.
I can't see how someone would receive the insults working face to face with the public as a telephone operator would but I'm sure sometimes people are just plain mean whether or not you see them.
I can't see how someone would receive the insults working face to face with the public as a telephone operator would but I'm sure sometimes people are just plain mean whether or not you see them.
When you have people doing increasingly long hours for lower and lower wages to keep the food they serve profitable you are going to get miserable workers. Basically I'd say you get what you pay for...
Hmmm... Yep if I faced attitudes like that then perhaps I wouldn't be all cheerful either.
I am the kind of person that doesn't feel like you should take it out on a person answering a phone when you call to complain, they more then likely had nothing to do with your bad experience, And when someone asks me How are you today? I say I'm fine how about yourself, do you know that most people appreciate the fact that you even took the time to ask them that, for the most part they will respond I'm good Thanks for asking. Most of the time it's managements fault for the way MOST employees act I think.
But there are to many people dealing with the public that simply shoud not be.
But there are to many people dealing with the public that simply shoud not be.
But considering the complaint came from someone here, I'm pretty sure they weren't rude to this woman in the first place. My father treats everyone with respect and dignity, and he tips VERY well (as long as it's deserved). I would venture a guess everyone here does that same thing - treats others with dignity and respect. I've worked in fast food, hubby's worked in the food industry and we both know how horrible people are treated in that line of work. But part of the JOB is to be at least civil, if not pleasant. It's part of my job too (receptionist), so I know it's not always easy to do.
I'm glad you were able to see the humour in it. It wasn't meant to be a slam to any position in general, only to miserable old bittys who go out of their way to make life miserable for everyone around them.
I'm scared of them!!!! I can't stand people glaring at me
that's why I never buy food if I can help it!!
Yep, but it is the same about everything!
I think in pretty much every job, you have to deal with other people at some point (whether it be co-workers or 'clients' or customers), when you don't want to, but, IMO if you choose to work in a service based industry (regardless of how badly you get paid or what your manager is like) it is your job to be polite to customers... even when they are rude. In my office being rude to a customer is not an option - losing one customer in our line of business means we can lose more as they all speak to each other and give us multiple jobs per year, that can cost profits which means layoffs for us. So we are polite and once we put the phone down rant about them.
HEY!! you talkin bout me???
As for fast food workers. i do the same start out nice, but can go down very fast dending on there actions and tone of voice.
Working with the public is also rewarding.
But as a receptionist ive come accross to rude people, there are some days where i speak 3 languages constantly and sometimes you just literally blank out!! when it happens on the phone alot of secretarys just snap at me as if i am stupid.
But i never take it out on the next person who calls, i just tell my collegue about it and then laugh it off!.... about an hour later
But as a receptionist ive come accross to rude people, there are some days where i speak 3 languages constantly and sometimes you just literally blank out!! when it happens on the phone alot of secretarys just snap at me as if i am stupid.
But i never take it out on the next person who calls, i just tell my collegue about it and then laugh it off!.... about an hour later
I realize people need to use fast food for various reasons, but try to limit it. Think of restaurants where you are treated great and the food is good. Positive energy goes into the food, making a good meal and you feel good after it.. Then compare that with a fast food encounter, poor quality food, and servers with a bad attitude or really no attitude at all, just emptiness. You eat that emptiness basically, with a lot of empty calories for the most part. And now you are part of that cycle. You had bad food, a bad encounter and you go back to work or home with the effect of that. You will either complain about it to someone else or treat someone else badly and the negatives just keep streaming on.
Think about places that make you feel good and give them your business, stop the cycle. You really do get what what you pay for and I'm not just talking money.
Yeah, fast food places suck and customer service has gone by the wayside. One day a couple weeks ago I stopped at Burger King for a burger. I hadn't been there in probably 2 years because I've been eating better. I went through the drive through and I asked what was on a new burger they had listed. The woman was obviously irritated. Then I asked how much it was (I had been working 11 hours and up since 3:00 A.M. and my eyes were a bit blurry). She rudely told me to look on the menu, the price is there. What a B&%$#!! When I drove up to the window She handed me my food and I told her thanks for nothing. I hadn't been there in 2 years and won't be again. And she had a managers outfit on.
I work in fast food (subway) and sometimes its just hard to be nice. If I have just had a rude customer, sometimes I find it hard to be nice to the next one. I hate when you get that look or they treat you horrible because you work there. If nobody worked here, you wouldn't be able to eat it.
I used to work at Tim Hortons and the customers there were horrible. One time, a guy came inside and walked in front of a line up of customers and said I wasn't next, but I am now and he started listing off like 20 coffees he wanted. I didn't make them and said I am sorry you will have to get in line. He got so mad, called me every name possible and left. Another time there was a man in the drive-thru and I asked him if he wanted a tray and he said no I just want my (insert word here) coffees. I think one of the worst I ever got though was a guy who tried to hand me his straw wrapper over the counter (and we were not allowed to take garbage over the counter) and I said I am sorry I can't take that but there is a garbage right behind you. He started yelling at me and filled out a comment card about it.
Some Tim Hortons people are pretty bad though. I went there about a month ago and asked for a ham and swiss on wheat with just mayo, meat and cheese and not toasted. She toasted it until it was burnt and put lettuce on it. When I went and told the girl, she got all mad.
I used to work at Tim Hortons and the customers there were horrible. One time, a guy came inside and walked in front of a line up of customers and said I wasn't next, but I am now and he started listing off like 20 coffees he wanted. I didn't make them and said I am sorry you will have to get in line. He got so mad, called me every name possible and left. Another time there was a man in the drive-thru and I asked him if he wanted a tray and he said no I just want my (insert word here) coffees. I think one of the worst I ever got though was a guy who tried to hand me his straw wrapper over the counter (and we were not allowed to take garbage over the counter) and I said I am sorry I can't take that but there is a garbage right behind you. He started yelling at me and filled out a comment card about it.
Some Tim Hortons people are pretty bad though. I went there about a month ago and asked for a ham and swiss on wheat with just mayo, meat and cheese and not toasted. She toasted it until it was burnt and put lettuce on it. When I went and told the girl, she got all mad.
Thinking about it, there are times when customers won't even answer me when they come up to the register. I always start with, "Hi how are you?" usually people say, "Fine/good, thanks. You?" I say, "Good, thanks. Did you find everything alright?" And the transaction goes smoothly. It sets a good tone if they have a question, or something came up priced wrong- we can be cordial about it. But there are people who don't answer one question, or they talk on their cell phone, or with whoever they're with, completly ignoring me. Sigh....and I have to still be nice and pleasant (which we all do at our jobs everyday, really...) I just put my two weeks notice in because of a new dept manager. I have tried to be nice, and she never tries to talk to me. Barks orders. I graduate in one quarter. I am getting a temp job until then.Originally Posted by Godiva
That is a major annoyance of mine... when customers don't look me in the eye and talk in a overly pretentious voice. I usually then make an effort to say something weird or funny to make them look up at me so I can smile and make them feel bad, or I work in how I am working on my doctor of pharmacy, or something else that will let them know I'm not the scum of the earth there for their bidding.
It makes such the difference when the customers are nice, too. But at the end of a long shift, after being at school all day, sometimes I come home and cry...my old bf never got it, and told me to stick it out (it's people like him!). I can't wait until graduation.
It's because fastfood workers are hardly paid anything. The pace is fast and the hours are often long. It's enough to make anyone miserable. Most are only there because it's the only job they could get. Doesn't make thier rudeness right, but I can see why they would be in bad moods.
