So I have been using this brand off & on for a couple of years now. I buy the nuggets & crush them up, put water on it & make a slurry. I have always felt "rocks" when mixing it up with my fork. I wrote the company after I picked out good sized chunks of bone & they told me in 2022 that they had much feedback about the bones & were going for a smaller grind. I just bought some bags a couple months ago & I am again picking out pea sized chunks of bone.
Does anyone else do this?
My logical brain is telling me, bone that is freeze dried isn't going to rehydrate in a minute or two. I can't imagine that going through my cats guts, it would be like glass I think. I am also concerned that someone will crack a tooth trying to chew it, so I pick them out. The pics attached are just from one feeding.
On Monday, October 31, 2022, 06:34:35 AM PDT, Hailey Lajeunesse <[email protected]> wrote:
Hello,
Thank you for your recent purchase of Vital Essentials and we appreciate your feedback regarding the bones found in the food. I am happy to say that our production and quality assurance team has been hard at work to achieve a smaller bone grind in our entrees. The teams have been successful with this endeavor, so new products being made will have minimal to non-existent visible bone pieces. This was done largely in response to the feedback received from pet parents such as yourself and the uneasiness of feeding their pets food containing larger pieces of bone.
Please let me know if I can be of any further assistance.
Best regards,
Hailey
On Sun, Oct 30, 2022 at 9:35 AM msserena <[email protected]> wrote:
Does anyone else do this?
My logical brain is telling me, bone that is freeze dried isn't going to rehydrate in a minute or two. I can't imagine that going through my cats guts, it would be like glass I think. I am also concerned that someone will crack a tooth trying to chew it, so I pick them out. The pics attached are just from one feeding.
On Monday, October 31, 2022, 06:34:35 AM PDT, Hailey Lajeunesse <[email protected]> wrote:
Hello,
Thank you for your recent purchase of Vital Essentials and we appreciate your feedback regarding the bones found in the food. I am happy to say that our production and quality assurance team has been hard at work to achieve a smaller bone grind in our entrees. The teams have been successful with this endeavor, so new products being made will have minimal to non-existent visible bone pieces. This was done largely in response to the feedback received from pet parents such as yourself and the uneasiness of feeding their pets food containing larger pieces of bone.
Please let me know if I can be of any further assistance.
Best regards,
Hailey
On Sun, Oct 30, 2022 at 9:35 AM msserena <[email protected]> wrote:
Hi again, I did think of something else I wanted clarification on.
I have been feeding the chicken and turkey freeze dried to my cat the last few months. I've been noticing pea sized chunks of bone pretty much in the chicken. My understanding of freeze dried is, everything is ground up, the moisture is removed, then it's packaged.
When we rehydrate, bone is hard, I don't see how that would soften. It concerns me that these chunks are so big. I can imagine it's like glass going through their guts, which probably isn't the case but that's why I wanted to hear about the bone chunks from you all. I've actually been picking them out. Little ones are fine but the bigger ones, I don't want her breaking a tooth or something trying to crack it before swallowing it.
Thanks
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