YOU DID NOT LET THEM DOWN! You considered their LONG TERM needs above your own wishes and wants. Adoptions through Petsmart are pretty rigorously screened. They will NOT let them go until they are certain they have a safe, loving place. And DO NOT GO THERE. I know how badly you want to see them, and assure yourself that they are ok, but...they are adjusting, and it will only upset ALL of you if you see them there and then have to leave without them, and you will. You COULD call and speak with a volunteer and ask if she could send you a picture, but I don't know if that is allowed or not.That just makes it harder. I just feel I let them down :/ if they are not taken care of properly