I hit the jackpot when I hired the girl I have cleaning my apartment. She does such a great job for me!
My brother wanted someone to come and clean this week because they got behind in their cleaning so he wanted my cleaning girl's number.
I told him her rate and the things she does for me when she cleans (laundry, bedding, dusting, floors, bathroom, fridge etc).
So based on the rate which he thought was high, but more based on my recommendation on how good she is, he had her go there to clean today. He talked to her this week and they agreed on $60.00 for 3 hours of work at $20 per hour.
I was excited to hear how it went. I thought he would be as happy as I was. I was aghast to hear that he said he wouldn't likely be calling her again. Seems that she tried to change her rate after the fact. I mean after having done the cleaning!
When she comes to my place, she is here by herself. Sometimes her husband drives her here and then goes home and she calls him to pick her up when she is done, and sometimes she takes a bus. My brother lives about 10 minutes from me, and said that her husband told him that it was too far for him to drive back home and to go back and pick her up so he was going to stay and help his wife.
As a result of him helping her, instead of working for 3 hours, they finished in less than 2 hours. My brother paid her the $60 as agreed.
Anyway, my brother left for a bit to go to the bank and left them there. They finished soon after that and then she tried to get him to give her more money. She said the house was big (900 square feet, which is a small house), and that $60.00 wasn't enough for her and her husband, and that they wanted $80 or $100.
I told my brother that doesn't sound like Elizabeth; she's very soft spoken. I said that it was likely her husband that pressed her to push for more money.
Anyway, I was rather dismayed about this. So I sent her a message saying that I was confused, and that I had told her that I told my brother her rate was $20 per hour and that is what she agreed to when she agreed to go to my brother's to clean today.
She replied that his house is bigger than my apartment, and that her husband helped her, and that he only paid her $60.00 for the 2 of them and that she was just asking him for an additional payment.
I told her that that is something that she should have discussed with him before making arrangements to go there, and that he said that while she did a very good job, he isn't going to call her again because she tried to change the agreement after the fact and that she will have to talk to him about payment.
She then texted me saying that it isn't a problem and that she was only kidding him when she asked for more money when she was leaving the house.
I told her that he contacted her based on the rate I gave him and my recommendation and that I feel bad for my brother and for her, and that in the future I'm not going to refer her to anyone because I don't want it to cause problems between her and I or with the person.
She then said that she was sorry.
I told her that in the future she needs to be clear with people about her rate, and that she can't make an agreement and then change it at the last minute because it's not fair to the client.
She said that she is a beginner and that she is still trying to figure out how to estimate her hours/rate.
I told her that things are ok with my brother and me, and ok between her and I.
My brother wanted someone to come and clean this week because they got behind in their cleaning so he wanted my cleaning girl's number.
I told him her rate and the things she does for me when she cleans (laundry, bedding, dusting, floors, bathroom, fridge etc).
So based on the rate which he thought was high, but more based on my recommendation on how good she is, he had her go there to clean today. He talked to her this week and they agreed on $60.00 for 3 hours of work at $20 per hour.
I was excited to hear how it went. I thought he would be as happy as I was. I was aghast to hear that he said he wouldn't likely be calling her again. Seems that she tried to change her rate after the fact. I mean after having done the cleaning!
When she comes to my place, she is here by herself. Sometimes her husband drives her here and then goes home and she calls him to pick her up when she is done, and sometimes she takes a bus. My brother lives about 10 minutes from me, and said that her husband told him that it was too far for him to drive back home and to go back and pick her up so he was going to stay and help his wife.
As a result of him helping her, instead of working for 3 hours, they finished in less than 2 hours. My brother paid her the $60 as agreed.
Anyway, my brother left for a bit to go to the bank and left them there. They finished soon after that and then she tried to get him to give her more money. She said the house was big (900 square feet, which is a small house), and that $60.00 wasn't enough for her and her husband, and that they wanted $80 or $100.
I told my brother that doesn't sound like Elizabeth; she's very soft spoken. I said that it was likely her husband that pressed her to push for more money.
Anyway, I was rather dismayed about this. So I sent her a message saying that I was confused, and that I had told her that I told my brother her rate was $20 per hour and that is what she agreed to when she agreed to go to my brother's to clean today.
She replied that his house is bigger than my apartment, and that her husband helped her, and that he only paid her $60.00 for the 2 of them and that she was just asking him for an additional payment.
I told her that that is something that she should have discussed with him before making arrangements to go there, and that he said that while she did a very good job, he isn't going to call her again because she tried to change the agreement after the fact and that she will have to talk to him about payment.
She then texted me saying that it isn't a problem and that she was only kidding him when she asked for more money when she was leaving the house.
I told her that he contacted her based on the rate I gave him and my recommendation and that I feel bad for my brother and for her, and that in the future I'm not going to refer her to anyone because I don't want it to cause problems between her and I or with the person.
She then said that she was sorry.
I told her that in the future she needs to be clear with people about her rate, and that she can't make an agreement and then change it at the last minute because it's not fair to the client.
She said that she is a beginner and that she is still trying to figure out how to estimate her hours/rate.
I told her that things are ok with my brother and me, and ok between her and I.