I am so irritated right now I could scream. Two weeks ago I took two of my cats to a new vet. They were suggested to us by a co-worker of my husband. It was the most horrid vet I have ever gone to. They were rough with my cats, I had to repeat myself a ton of times to get them to take care of the issue I came in for. They were disorganized.
My one cat was really upset after the vet had handled him so roughly and I was in a bad mood as we were leaving so I wasn't paying 100% attention i guess, but thought they didn't charge us very much. So when I got home I looked more closely over the receipt and saw that they had not included my cats rabies certificates or charged us for them.
I don't drive and my husband has horrid work schedule so getting to that vet was a pain anyways. So i just emailed them quickly about it. thinking no big deal.
I just got off the phone with them and the woman argued with me that they never got the shots... I was like yes they did I was right there when the vet gave them to them. Then she gives me an attitude that I hadn't told them I was coming in for shots, I did tell her that and the vet had even said it without me telling him!! So that made me even angrier.
I am like what am I supposed to do now? I need proof and can't very well give them another shot, could she atleast tell me if it had been a 1 year or 3 year? She tells me she has to talk to the vet and will get back to me and if he remembers I will have to come back down and pay for them.
I don't mind paying because obviously I would have anyways. I am just so annoyed and will never visit this vet again. I know I am partly to blame for not checking right away, I just never had any issues before and expect they know what they are doing ya know?
I am just worried that if they dont have the info....
Edit to add:
They called me back & said they don't remember doing it but that I can come back in and give them another shot! Is it safe to do that?? They said it was but I can't see how that would be safe at all.
My one cat was really upset after the vet had handled him so roughly and I was in a bad mood as we were leaving so I wasn't paying 100% attention i guess, but thought they didn't charge us very much. So when I got home I looked more closely over the receipt and saw that they had not included my cats rabies certificates or charged us for them.
I don't drive and my husband has horrid work schedule so getting to that vet was a pain anyways. So i just emailed them quickly about it. thinking no big deal.
I just got off the phone with them and the woman argued with me that they never got the shots... I was like yes they did I was right there when the vet gave them to them. Then she gives me an attitude that I hadn't told them I was coming in for shots, I did tell her that and the vet had even said it without me telling him!! So that made me even angrier.
I am like what am I supposed to do now? I need proof and can't very well give them another shot, could she atleast tell me if it had been a 1 year or 3 year? She tells me she has to talk to the vet and will get back to me and if he remembers I will have to come back down and pay for them.
I don't mind paying because obviously I would have anyways. I am just so annoyed and will never visit this vet again. I know I am partly to blame for not checking right away, I just never had any issues before and expect they know what they are doing ya know?
I am just worried that if they dont have the info....
Edit to add:
They called me back & said they don't remember doing it but that I can come back in and give them another shot! Is it safe to do that?? They said it was but I can't see how that would be safe at all.
Last edited: