I HATE going to the eye doctor. IDK why, maybe the eye puff thing that always makes me jump, or the light he shines right into my eyes that makes my head hurt, or that they always try to get me to spend more and more and more....
Today I had to go to the eye doc though. On Friday, I accidentally ripped my last contact. I went to get another one, and realize I was out. Went to re-order some online, and found out my prescription has expired in August. Awesome...
My insurance has changed since last year...I am now on DH insurance. I had read the info about what I could get, and the contact allowance is 105$.
I tried to explain to DH that this meant that I had 105 to cover the exam plus contacts, but he swore that his friend from work was able to spend 105 solely on contacts, that the exam is covered differently.
I chose the closest eye doctor on the insurance site, and made an appt, which was this morning. I drove past it yesterday and it looked kinda awful. Small and not in a good area. But I went in today and it was nice inside and the people seemed very nice. Eye appointment went generally well. I had been wearing my backup glasses since last week, so they gave me a trial pair of contacts. This typically happens at every appt I go to, so it is the norm to me.
I go to pay copay and order some contacts....the lady tells me that w/ my insurance I can get 4 boxes of contacts, fully covered, and will only owe 15 additional (plus 15 copay). I said sure, that sounds awesome. She started inputting information and seemed confused. Asked the other two workers if they knew the allowance for my insurance and they agreeed and said the same thing. She is still inputting information....asks another lady for help. They end up realizing they were all wrong, and to order four boxes I would owe almost 150....so I asked how much I would owe for 2 boxes. (the eye doctor changed my prescription, so my left/right eyes are different powers, so I have to order one box of each power)
She spend another ten minutes trying to delete the order of 4 boxes. I told her that I needed to go because the child I watch was going to be at my house in 10 minutes and I would just pay my copay and come back to order contact. She got snippy! Said "oh so you dont want me to order these?" and I said no, I could only afford to pay copay and up to 15 extra, I can't order these. I will come back when I have more time to figure out what is covered and not. So she proceeds to put in an order for two boxes!!!!! And tells me I owe 65 plus copay for 2 boxes. I, again, said "I need to pay my copay and will come back to order contacts, but I appreciate the information".
So she tells me that they are billing insurance for the visit and the pair of contacts they gave me, and when I go to order contacts, I will have $45 dollars towards my contacts order.....which at their office, covers ONE box of contacts...
So out of the 105$ allowance, 60 of it went towards the visit! Kinda seems ridiculous! It would be awesome if the insurance website tells you that! Also, If i tell you I am not interested in buying contacts today and will come back when I have more time to do so, why would you continue placing the order and get upset when I tell you that I can't do it??
(I know I should have gone when I had more time then an hour...but today I was not supposed to have any daycare kids til 2pm but the mom the the boy I watch during the day had some schedule changes and he was being dropped off at 930)
I am just frustrated. I called DH and told him about it and he still swears his friend was able to spend 105$ on contacts only....does anyone with vision insurance wanna respond and tell me how it is for your insurance? Is this the norm to get the whole allowance on contacts, or is it the norm for the allowance to be halfway spent on the exam/fitting??
Today I had to go to the eye doc though. On Friday, I accidentally ripped my last contact. I went to get another one, and realize I was out. Went to re-order some online, and found out my prescription has expired in August. Awesome...
My insurance has changed since last year...I am now on DH insurance. I had read the info about what I could get, and the contact allowance is 105$.
I tried to explain to DH that this meant that I had 105 to cover the exam plus contacts, but he swore that his friend from work was able to spend 105 solely on contacts, that the exam is covered differently.
I chose the closest eye doctor on the insurance site, and made an appt, which was this morning. I drove past it yesterday and it looked kinda awful. Small and not in a good area. But I went in today and it was nice inside and the people seemed very nice. Eye appointment went generally well. I had been wearing my backup glasses since last week, so they gave me a trial pair of contacts. This typically happens at every appt I go to, so it is the norm to me.
I go to pay copay and order some contacts....the lady tells me that w/ my insurance I can get 4 boxes of contacts, fully covered, and will only owe 15 additional (plus 15 copay). I said sure, that sounds awesome. She started inputting information and seemed confused. Asked the other two workers if they knew the allowance for my insurance and they agreeed and said the same thing. She is still inputting information....asks another lady for help. They end up realizing they were all wrong, and to order four boxes I would owe almost 150....so I asked how much I would owe for 2 boxes. (the eye doctor changed my prescription, so my left/right eyes are different powers, so I have to order one box of each power)
She spend another ten minutes trying to delete the order of 4 boxes. I told her that I needed to go because the child I watch was going to be at my house in 10 minutes and I would just pay my copay and come back to order contact. She got snippy! Said "oh so you dont want me to order these?" and I said no, I could only afford to pay copay and up to 15 extra, I can't order these. I will come back when I have more time to figure out what is covered and not. So she proceeds to put in an order for two boxes!!!!! And tells me I owe 65 plus copay for 2 boxes. I, again, said "I need to pay my copay and will come back to order contacts, but I appreciate the information".
So she tells me that they are billing insurance for the visit and the pair of contacts they gave me, and when I go to order contacts, I will have $45 dollars towards my contacts order.....which at their office, covers ONE box of contacts...
So out of the 105$ allowance, 60 of it went towards the visit! Kinda seems ridiculous! It would be awesome if the insurance website tells you that! Also, If i tell you I am not interested in buying contacts today and will come back when I have more time to do so, why would you continue placing the order and get upset when I tell you that I can't do it??
(I know I should have gone when I had more time then an hour...but today I was not supposed to have any daycare kids til 2pm but the mom the the boy I watch during the day had some schedule changes and he was being dropped off at 930)
I am just frustrated. I called DH and told him about it and he still swears his friend was able to spend 105$ on contacts only....does anyone with vision insurance wanna respond and tell me how it is for your insurance? Is this the norm to get the whole allowance on contacts, or is it the norm for the allowance to be halfway spent on the exam/fitting??
