Great. I've been given a new job at work (on top of my other one). Now, I'm the lucky one to do customer satisfaction surveys.
One of those "on a scale of 1 to 5, 1 being least satisfied....". Can you tell I'm just thrilled?
First of all, I HATE cold calling people. My job is in a call center and I have no problem when people call me, or if I have to call them back, because they are expecting my call. But, I hate being interupted by a stupid survey when I'm in the middle of something so I'm sure other people do to. Not to mention most of the phone numbers we get from these people are either work numbers (hate to disturb people at work) or cell phones.
Second, the contract I work on is run by the federal government and there really aren't many "satisfied" people out there right now.
But, with this company, if they ask you to do something extra and you say no, it does get held against you. Plus I'm what is considered "tier 2" which means I'm on helpdesk, assist the supervisors with coaching, etc so extra duties are part of the job description. Oh well....I guess I'm stuck.
I just needed to vent a little. I'm dreading tomorrow.
First of all, I HATE cold calling people. My job is in a call center and I have no problem when people call me, or if I have to call them back, because they are expecting my call. But, I hate being interupted by a stupid survey when I'm in the middle of something so I'm sure other people do to. Not to mention most of the phone numbers we get from these people are either work numbers (hate to disturb people at work) or cell phones.
Second, the contract I work on is run by the federal government and there really aren't many "satisfied" people out there right now.
But, with this company, if they ask you to do something extra and you say no, it does get held against you. Plus I'm what is considered "tier 2" which means I'm on helpdesk, assist the supervisors with coaching, etc so extra duties are part of the job description. Oh well....I guess I'm stuck.
I just needed to vent a little. I'm dreading tomorrow.