I phone in my payment to the cable company every month, it's usually around 30 or 40 dollars, so I put it on my debit card. I called them this morning and listened to their automated system. It said my balance was $5000.00. Laughing and hit zero to talk to a customer service rep. When I had confirmed my identity, the rep gave a little gasp, and asked if she could call me back. Well, apparently the entire side of our building is billing into my apartment, and they don't know how to fix it. UGGGG.... I just hope my cable doesn't get shut off.