My Resume

Here it is. What do you guys think? This is the way my job placement coach told me to do it.

ALICIA B. TAPIA
Address
City, State, Zip
Home Phone Number
Email Address

OBJECTIVE: To have the opportunity to be a part of a successful company.

SKILLS: Bilingual in Spanish
Typing
Ten-key by touch
Microsoft Word, Excel, and PowerPoint
Internet and Email
Customer Service

EDUCATION:
Salt Lake Community College Salt Lake City, UT
Skills Center June of 2002
Certificate of Office Technician
Received training in Microsoft Word, Excel, and PowerPoint. Also improved my typing and ten-key skills.

Certified Careers Institute West Valley City, UT
Certificate in Data Management November of 1997
Received training in computers such as DOS, WordPerfect, and Lotus on
the DOS system.

EXPERIENCE:
7-11 Convenience Store Salt Lake City, UT
Sales Associate Aug. 2001-present
Greet customers when they walk in the store, assist them with things they need, do inventory of products, check-in groceries, stock shelved, and clean store.

Teltrust, Inc. Salt Lake City, UT
Third-Party Verification Agent Feb/1998-Jan/2001
*Company Closed
Did third-party verification for long distance telephone companies. Did orders on Windows 95 enviornment. Also did orders manually when the computers were down. Trained new employees. Did both Spanish and English verifications on several campaigns.

REFERENCES: Upon Request.

Looks great, Nena!

Here's mine:

Kim Patricca
address
city, state zip
phone #
email

OBJECTIVE

To fulfill an administrative position and to utilize my computer skills.

COMPUTER SKILLS

·\tType 50-60 words per minute
·\tMicrosoft Word and Excel
·\tBasic knowledge of HTML (web development)
·\tProficient in Microsoft operating systems (Windows 95, Windows 98, Windows XP)
·\tAdobe Photoshop
·\tMicrosoft Publishing 2002
·\tProficient in Internet Explorer and Netscape Navigator
·\tBasic knowledge of Microsoft Access
·\tBasic knowledge of Microsoft PowerPoint

EMPLOYMENT HISTORY

Motorola, Mesa, AZ
1998 - 2002
Data entry into an HP Unix environment

TRC Staffing, Tempe, AZ
Various Positions, 1997 - 1997
Data Entry for sales tax compliance & returns
Processed Refunds & Replacement Orders

Temporary relief receptionist, answering 5+ multiple phone lines
General clerical duties

Egghead Software, Phoenix, AZ
Sales Associate, 1996 - 1997
Computer software, hardware and accessories sales.
Entered membership card applications into computer system.

Best Western International, Inc. , Phoenix, AZ
Reservations Agent, 1996 - 1996
Received inbound calls
Booked hotel reservations

AG Communication Systems , Phoenix, AZ
Co-Op, 1994 - 1995
Supporting Technical Training Department
Assisted technical training coordinator
Setup technical training classes and entered training class surveys into Interleaf 4.0
Supporting Administrative Resource Center



EDUCATION

Centennial High School, Peoria, AZ
H.S. Diploma, 1995
GPA: 3.0, Major GPA: GPA. Participated in Journalism and was part of the school newspaper.

Glendale Community College, Glendale AZ
1995
GPA: 3.0

Mesa Community College, Mesa, AZ
1998

REFERENCES

Available upon request

It adds more weight to say where references are: My employers will be my references

Have either of you thought about becoming self-employed? Each of you offer some highly valuable skills that people do need and are willing to pay for. For instance, I am a graphics artist with a foundation in UNIX on the server admin level with strength in web development and maintenance. I also have worked in customer service/sales with Time-Warner, and additionally, have experience in preparing individual as well as small business income taxes and managing a franchise tax prep service with 8 employees. With those combined skills, I am qualified to do many things for many different clients. Some hire me as a server admin, others hire me for web development. Others still hire me to prepare their taxes. As for my graphics skills, see my commercial web site where I attempt to sell my art on various printed media below in my signature. *embarrassed grin at the shameless plug*

The point is that 1) I know how to run a business, 2) I understand that s-e-r-v-i-c-e is where the emphasis is placed in the phrase "customer service", 3) I have highly desirable skills that people are willing to pay me for, 4) What I don't know how to do, I can find and hire someone else to do for me, usually at a much better rate since I can network with that person and offer my services at a discount if I can hire them at a discount.

Food for thought ...

Best of luck in your quest,

Gaye

Those resumes sound great! Good luck!

Alicia - what do you mean by 10 key touch - is it a typing thing, if so include it with your typing line.

Here is my resume that has never failed me from getting at least to an interview stage.

I have it set up nicely with bolds and centering for certain sections. Have of the resumes impact is in the presentation. At the top I have my name , address, phone and e-mail address centered.

The dates beside the position/workplace are normally separated from it, but this is the way it shows with the cut and paste I did.

RELATED SKILLS\t\t
\t\t\t\t\t
Empathy
People Skills
Administration Skills\t\t
Professional Telephone Manner
Computer Skills
Patience
Fact-finding & information analysis skills
Race and Ethnic Relations Certificate
\t\t\t\t\t\t\t
EMPLOYMENT HISTORY

\tAug. 1996\t\tOntario Employment Insurance Contact Centre
\tPresent\t\t\t4900 Yonge St, 5th Floor, Toronto, Ontario

Position - Employment Insurance Service Delivery Representative. \t Peer Monitor, Peer Coach, Technical Advisor and Job Master. Temporary assignment May-July 1998, Lead Monitor.
Job highlights: Provide clients with information on Employment Insurance
\t\tRecord of Employment Help representative
\t\tCentralized Job Order Taking representative
Temporary acting supervisor for training unit
\t\t Communicating with irate and emotional clients
\t\t Providing knowledge based assistance to co-workers
\t\t Coaching new staff & co-workers on a one to one basis
\t\t Monitoring co-workers calls for quality assurance
\t\t \t\t\t Employment Insurance claim analysis & interpretation
\t\t\t\t\tLiaising between Employment Insurance & the public
\t\t\t\t\tUsing all computer resources to provide information

June 1996\t\tDrake Office Overload
\tJuly 1996\t\t2323 Bloor Street West, Toronto, Ontario

Position - Temporary Relief - General Office and Reception.\t\t
Job highlights: Front desk/reception duties
\t\t\t\t\t\t General office duties
May 1995\t\tBaycrest Centre for Geriatric Care
\tSept. 1995\t\t3560 Bathurst Street, Toronto, Ontario, M6A 2E1

Position - Adult Volunteer/Education Coordinator - Volunteer Services - Contract Position\t\t\t\t
Job highlights: Interviewing potential volunteers
\t\t\t\t\t\t Training volunteers
\t\t\t\t\t\t Placing volunteers within appropriate divisions
\t\t\t\t\t\t Coordinating palliative care volunteers
\t\t\t\t\t\t Doing follow up on the status of the volunteer placement
\t
EDUCATION

\tAug. 1994\t\tHumber College of Applied Arts & Technology,
\tMay 1996\t\tSocial Services Worker Programme

\tMay 1993\t\tHumber College of Applied Arts & Technology,
\tApr. 1994\t\tContinuous Education, Early Childhood Education
\t\t\t\tProgramme.

\tSept 1984\t\tMonseignor Percy Johnson Secondary High School
\tJune 1989\t\tOACs completed

SCHOOL WORK PLACEMENT

Sept.1995\t\tBayview Community Services
\tApr. 1996\t\t250 Consumers Road, Suite 805, Willowdale, M2J 4V6
\t\t\t\t
Position - Student Residential Counselor
Duties: One on one counseling
\t\t\t\t\t Lead group discussions
\t\t\t\t\t Life skills training

Those look great. I would love to be self-employed. I don't know what to do. Maybe translate papers. I am not sure. I love all these resumes.

I meant the numeric ten-key by touch on a calculator. I can do 200wpm. I can type 40-55 wpm. I have my own computer so I can practice my typing. I also need to practice proofreading skills.

Your resume looks good, my only advice would be to make the objective a little more specific.

Alicia-

Great resume! I agree with bren.1, to make your objective a bit more specific, and more personal, like "To be an integral part of a successful company."

Good luck!

Actually there is a difference between proofreading and spellchecking. With spell checking you only look for misspelled words. I learned this while I was in school. With proofreading, you have to check for correct punctuation, capitalization, grammar, and if a document make sense. I took an English course and I had to proofread several documents.

My only comment would be to make your objective very specific, even if it means tailoring it to different types of jobs. For example, when I was working, my objective was something like:

To work as a technical writer or computer-based instructional desinger in a Dallas or Fort Worth consulting firm.

This helps the employer know exactly what type of job you're looking for.

Good luck!