I scheduled an annual physical for Freckles and a rabies shot for Bob back in March (when Bob had his annual physical) for the end of July. I called the vet last week to add a nail trim. They didn't have Bob's shot scheduled! I was told no problem, bring them both in. I got the confirmation call today, and Bob was still not scheduled! I pulled the card out of my wallet showing both of them listed for the visit (made last March) but since Bob was getting a rabies shot he'd need a separate office visit and I'll have to bring him back later that day. I'm not happy with this! I know it was an oversight. I even stopped in the office today (on my way to visit my parents) to make sure they both had appointments for the right things. I even showed the appointment card. I don't want to be one of those trouble clients - I just want what I thought the vet and I agreed upon.
post #1 of 9
7/23/06 at 12:46pm