Everyone has such interesting interests! I'm impressed.
I am a customer service rep in a call center also. We handle student loans. I work the assist line to help other customer service reps when they need help with an account. I also handle the dreaded "supervisor calls" when we can't do what the customer wants us to do. You would not believe the people who whine and cry because they haven't paid their loan for a few months and now their credit is ruined and now they cannot buy a house or car.Originally Posted by katl8e
I'm a customer service rep and work in a call center. Off my feet, no heavy lifting and I don't get my hands dirty
I probably talked to YOU!Originally Posted by Catkiki
I am a customer service rep in a call center also. We handle student loans. I work the assist line to help other customer service reps when they need help with an account. I also handle the dreaded "supervisor calls" when we can't do what the customer wants us to do. You would not believe the people who whine and cry because they haven't paid their loan for a few months and now their credit is ruined and now they cannot buy a house or car.
You sound like an awesome boss!Originally Posted by Momofmany
My husband calls me the pointy-haired boss (Dilbert fame). I am a manager of computer architects for a telecom company. Even though most people have dread for "managers", I think I'm a pretty good boss - as long as my folks get their work done, they can work as flexible hours as they need, work from home, leave early if they are having a bad day, etc. And actually, I don't so much manage the people as keep them out of trouble. Since I'm so good at letting my folks do what they need to do their job, I only have to catch them if they do something stupid and are about to be drawn and quartered.
Your student loans must NOT be with our company. We bend over backwards to help our students. There is another company whom shall remain nameless at this time that will not work with you. We do, and that is why almost everyone wants to bring their loan over to us.Originally Posted by Godiva
You sound like an awesome boss!
Yeah, I got behind in my student loans because of thousands in medical bills, too. Especially since I was still in classes (and still am) and had no job, I didn't feel bad whining about it. I think credit, loan, banks, and all associated companies need to have a little more compassion, they are evil! Thus, my husband had the money and he chose where the money went. I couldn't pay my loans myself, and he decided that we should pay the hospital bills. I of course I went along with it because it is his money, and tried to explain the sitaution to the loan people, and they basically said tough luck.No offense to whomever it was that did that!
Originally Posted by Catkiki
Your student loans must NOT be with our company. We bend over backwards to help our students. There is another company whom shall remain nameless at this time that will not work with you. We do, and that is why almost everyone wants to bring their loan over to us.