Here's an idea i came up with though, i'm sure i didnt invent it. Ya'll have probably already done it, lol. But I thought I'd share it anyway. I took an old egg crate, foam mattress pad that was going to be trash and I cut a piece of it to line Kinsey's pet porter with. I think it softens the appeal of the cold hard plastic. It makes it more cozy and friendly. And I leave the porter out at all times with the door off (An idea i got from you guys) so she can play and nap in it making it a familiar place when vet time comes. I also threw and old, comfy, travel pillow in there. The mattress pad makes for easy clean up if she has an accident or gets sick in the porter, just throw the pad in the wash then treat it with something. Anyway here are some pics.