Due to financial concerns my husband and I had to leave our webhosting company that we have been at for two years. I thought it was a civil leaving but after we requested to redirect our domain name we asked for our database of customer names and information. He told us it was customary when you transfer a domain name to purge the database from the system. There is absolutly no more data base and all our contacts are lost.
It never occured to me he would purge our database. The website and the database were our property not the host. Lesson learned always ask for backup. I am just sick about this we were going to do a mass email this weekend announcing our new website and now we have nothing. I would have thought the web hosting place would have a backup but nope. He has nothing.
Does this sound right to you guys.
Tricia
It never occured to me he would purge our database. The website and the database were our property not the host. Lesson learned always ask for backup. I am just sick about this we were going to do a mass email this weekend announcing our new website and now we have nothing. I would have thought the web hosting place would have a backup but nope. He has nothing.
Does this sound right to you guys.
Tricia