I'm a little embarrassed to be writing this 2 months after the fact, but I have been so busy that I haven't gotten around to it yet. Every year, I always send my pet sitting clients Christmas cards with free visit coupons inside. My clients are all wonderful and we all have strong relationships. I have had some for nearly 8 years now. The more years they're my clients, the more free visits they get. Last year, I added it up to be $1200 worth of business I gave away on free visits. This year, I had a lot going on and never got around to sending them. (I didn't even send my family or friends cards either ) My question is, should I still send them, or would skipping one year be bad? If I should send them, is it tacky to be 2 months late? What would you do/think in this situation?
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2/10/06 at 11:16am