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On the Phone

post #1 of 24
Thread Starter 
I know we had a thread like this aready but here it is again.....

Today at work we had some interesting phone converstaions and I thought I'd share one of them.

Mike: Thank you for calling your 24hr Walmart how may I direct your call?

guy: Are you open?

Mike: Yes We're open

guy: When do you close?

Mike: Easter

guy: What's Easter?

Mike: You know Easter, the holiday with the Bunny and the hiding of eggs

guy: Oh that Easter

Mike: Yes that Easter

guy: So you're not closing tonight

Mike: No we're not

I couldn't believe Mike actully said wht he said, and that the guy had no idea.
post #2 of 24
post #3 of 24
Wow - is your store 24 hours? Too cool!
post #4 of 24
Well, yeah here wal mart is open 24/7
post #5 of 24
We had some interesting calls overnight too. Amazing what a little bit of alcohol can do....
post #6 of 24
We get tonnes of dumb calls too - our advert clearly states insulation (I have checked to make sure) but every day we get at least 5 calls for insurance and even after they call and we tell them we don't sell insurance they think we are lying to them because we don't want to insure them/pay their claim whatever

Oh and then there was a certain Minister in the provincial parliament who had a little problem with his business cards and gave out our phone # instead at my other job - now those calls are amusing!
post #7 of 24
Hey...I actually had a woman call here a few days ago and we chatted for I`ll bet 2 minutes before we we got on a subject that was "foreign", and both of us realized that I was not her friend, and she was not my sister-in-law!....(It was a nice, friendly chat I might add...and we both got a BIG laugh out of it)
Linda
post #8 of 24
At my old job, working for an automobile finance company, we would get calls from people asking about their Chase and Citibank cards. I would politely explain that we were NOt these companies. Some would say, "Oh you financial places are ALL the same company anyway." They figured that since Chase, Citi and our company all start with "C", we were all the same.

I now work for a phone company. My office handles home phone service. Recently, a woman called in, highly incensed that we had charged something to her Mastercard. When I asked for her home phone number, in order to access her account with us, she gave me her credit card number. After about five minutes of me asking questions and her non sequiturs, I figured out that she had her wireless account on auto pay. I promptly transferred her to the wireless department, where she is STILL probably arguing.
post #9 of 24
My business number is one digit different than the circulation department at the local newspaper. And my business phone rings at home. I can tell when the paper is having trouble with on time delivery, like this morning, becuase the calls start. I let the answering machine pick them up. "Hello, this is Mrs. [clueless] at [address], I haven't got my paper yet today". I've had 6 so far this morning, beginning at 7 am.

This is after a long, and detailed message, that includes the name of my business, which is not a newspaper, and the hours we are open, which are not newspaper hours.

Sometimes people argue with me. "I called the newspaper". No you didn't. You dialed a wrong number. "What number is this". Well, not the newspaper. Just dial again. You dialed wrong. "But I dialled 555-2213". No, you didn't. If you had dialed that number, you would have reached the newspaper office, not me.
post #10 of 24
on my home phone i sometimes get calls for a matinence dept or apt. rentals im like no this is my home
post #11 of 24
Quote:
Originally Posted by joecool
Well, yeah here wal mart is open 24/7
So far the only wal-mart I've been to that is open 24/7 is the supercenter in Windham, Ct near me.. When I lived in Massachusetts the one 2 miles from my house was open normal retail hours. Is this only a supercenter thing? We don't have that many supercenters in New England. BTW can I ask how the Target supercenters are? Target is relatively new thing to me- first visited one in 2001 I think- they are popping up though everywhere here now.
post #12 of 24
Quote:
Originally Posted by hadley's mom
on my home phone i sometimes get calls for a matinence dept or apt. rentals im like no this is my home
That is too funny! The phone #'s must be similar then, I guess? Must be sooo annoying, though.
post #13 of 24
Quote:
Originally Posted by zak&rocky
So far the only wal-mart I've been to that is open 24/7 is the supercenter in Windham, Ct near me.. When I lived in Massachusetts the one 2 miles from my house was open normal retail hours. Is this only a supercenter thing? We don't have that many supercenters in New England. BTW can I ask how the Target supercenters are? Target is relatively new thing to me- first visited one in 2001 I think- they are popping up though everywhere here now.
ALL of the WalMarts in Tucson are 24 hours. They close at 10 p.m., the night before Thankgiving and reopen at 6 a.m. the day after. They close at 6 p.m., Christmas Eve and reopen at 6 a.m., the day after.

We have several Target Supercenters here and they are open 9-9 except the day after Thanksgiving. Then, they open at 7. I like Target. They have a better quality of clothes and shoes than WalMart.
post #14 of 24
For quite some time we kept getting calls either asking about cutting down Christmas trees, or if there was an avalanche warning that day. SO confusing! Then one night the local news station gave the number of the State Forest Service - you guessed it - 1 number different from ours. Now I just tell the people the RIGHT number!
post #15 of 24
Last Year Potterybarn printed my companies number in their catalog instead of theirs. I know it sounds funny but it is true. Our Call Center Manager called them about it and they said that they would make sure it was correct the next time the catalog came out. Well low and behold it was issued again three months later with our number.

We were taking at least a hundred calls a month. To this day we still we are still getting calls.
post #16 of 24
Before we changed our phone number, it was one number different from the bank in a local small town. Most people realized as soon as I answered "hello" that they had the wrong number.
One family insisted on repeatedly calling here, and would argue with me about it being the bank's number!!! I have caller id, so I finally just stopped answering when I'd see their name!
At last, our number is changed. Peace, finally!
post #17 of 24
I had that problem with my cell phone. My name is not now, nor has it ever been Niki! And people used to argue with me over it! And they'd leave messages regarding drywalling on my voicemail. Helllloooo people! Listen to the message!!

I had that problem one night with DH's cell phone shortly after he got deployed. It was like 2:30-3:00am and his phone went off, wrong number. I politely say through my sleepyness "I'm sorry you have the wrong number." they say "WHO IS THIS!?!" I say "Excuse me? WHO IS THIS?" They continue to argue with me...finally I just said "I'm sorry but you called MY HUSBAND'S cell phone. I don't know who you are. Goodnight!" Then about 6am the same night, the dude called again! I'd have put the phone in the other room but I always slept with them on the nightstand in case DH called. People People!
post #18 of 24
Best wrong number story I remember: My father was calling his very good and long time friends that he met when he was in the Marines and stationed in North Carolina. He dialed, and the lady answered. He said "Hi D.!" (It's a rather unusual name...), and she said hello and they had a lovely conversation. Then he asked for her husband, Doug. She seemed a little confused and told him that wasn't her husband's name, and asked who was calling. It was only then, after probably 5-10 minutes of conversation, that they realized that Dad had called the wrong area code! He meant to call Montana, but called Georgia instead!
post #19 of 24
Some of the Walmart is 24 hours open.

That is a funny story though.
post #20 of 24
For twelve years I had a phone number ending in 9523. A local pizza place had two numbers, same exchange as mine, ending in 9512 and 9513. In some areas of town it would have been lots worse, but I did get my share of slightly sodden 2 am calls wanting pizza delivery.
post #21 of 24
I just remembered a call I got once at home-

Male- Listen, I don't appreciate you calling me..

Me: who is this?

Male- don't play dumb, I've got caller ID. I know it's you.

Me: Sorry, but you've got the wrong number * I hang up* as he starts to swear at me. I *69 the guy back and let it ring a few times, and hang up.

My phone rings, I ignore it, let the machine pick up..

He leaves a message: Uh... I'm really sorry, Uh... I got the wrong number and I didn't mean to be rude... groveling etc..

I guess he misdialed his caller ID the first time!
post #22 of 24
I get dumb phone calls all day long... my favorite was this...

"Good Evening, Stop & Shop, this is Liza, how can I help you?"

"Is this Stephanie?"

"Yes... I just call myself Liza when I answer the phone..."

"Oh, okay... hi, Stephanie..."

post #23 of 24
I have two stepdaughters who work as night-shift customer service reps for a major bank. You should hear some of their call stories. As much trouble as some of these people have balancing their checkbooks, it's amazing they can dial an 11-digit phone number and get it straight.
post #24 of 24
Quote:
Originally Posted by Malakai711
I get dumb phone calls all day long... my favorite was this...

"Good Evening, Stop & Shop, this is Liza, how can I help you?"

"Is this Stephanie?"

"Yes... I just call myself Liza when I answer the phone..."

"Oh, okay... hi, Stephanie..."

Oh LMAO!!
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