We got a registered letter this week from our mortgage company saying we were in arrears on our loan? As we have been paying our mortgage faithfully since we bought this place, I called and the gal was less then helpful. I finally got sick and tired of the inefficiency and I called the Corporate Headquarters. They just got back with me, and it "appears" that the payments we were making went to someone else's account! I asked them who that lucky person was, and they said "they had no idea?" Now excuse me for being skeptical, but does something smell fishy here? They just did a huge office overhaul at a local office because the main secretary was busted for taking monies from the company. Maybe it wasn't just her pockets that were being lined? GRRR! Anyway, they have now taken us out of legal, credited our account and brought us up to date and will straighten out our credit report. What a mess!
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3/15/02 at 3:36pm