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GRRR Vent no names..named..

post #1 of 4
Thread Starter 
OOOO I am so mad and I am never useing said shipping company again! never!

So I had a large item to ship..so it was cheaper and faster to send it via them...so I send it via said company. well i do most of my printing of labels at home its just easier for me that way i have a scale and everything so i went to do it..and they wouldnt print...than it locked up my computer. Ok so i reset and went back in. they showed it as I had already printed the labels...

So I voided the shipment..and went and made another one...after many tries i finally get the labels printed and sent off. So than I go to check my debit card.

and they charged me TWICE!!!!! 55.17 TWICE thats alot of money to me. We are on a very strict budjet. that 55 bucks was my gas money and some money to the electric company.

So I contact my debit card company and inform them this is what happened. they say thats fine. but we hold the money pending til they collect it, notify us, or 30days has passed! 30days!!!! 30days! thats ALOT OF MONEY for 30days!

They say they have not gotten any notice at all from said delivery company...so i call said delivery company this morning. they say they have notified them..call debit company they request a fax from said delivery company. not a bad request...

call said delivery company...they WILL NOT send the fax. THEY WONT WILL NOT. FLAT OUT REFUSE! Claiming "they sent the information"

So meanwhile..I am out the money..need gas..and have a late electric bill *fumes*
post #2 of 4
I hate that! Poor thing! I hope everything turns out ok in the end!
post #3 of 4
What a financial disaster!! Maybe you could call your state Board of Consumer Affairs & see if they can help. Surely the shipping co. will provide the BCA with proof that can then be forwarded to the debit card company. BTW, what "notification" does the shipping company claim to have sent? Surely you should have been cc'd.
post #4 of 4
Thread Starter 
I dunno I just left a message for one of their corproate types. I want to know what notifcation was sent too. My fav is the excuse "well it takes 2 to 5 days" funny sure didnt take that long to TAKE MY MONEY
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