Well, I found the story to be very heartwarming. It sounds like she started out not knowing what to do. The prevalence of TNR now is way over what it was 8 yrs ago, thanks to people like TNR1 and others.
I'm glad Diane didn't give up on the McKittens years ago. I cannot imagine going somewhere every day for eight years to feed feral cats! (Luckily mine are in my yard! LOL!) And as she said, new cats showed up, so she was probably was TNRing the whole neighborhood while waiting to catch her queen. I'm glad she finally caught up with someone very knowledgable to solve her problem!