Oh i hate these calls put sometimes i love them!!!

rosiemac

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This is nothing against anyone who does telesales because i know i couldn't do it, but i can't tell you how many of these i take each day at work!.

Some of them are lovely and accept the fact that my Director has more important things to do than discuss cleaning contracts, mobile phones etc...

But the ones i hate, but love at the same time are the ones who get quite nasty because they can't get past me to get to him


I've just had a guy on from Cable and Wireless, and oh was his blood pressure rising when he couldn't get to speak to my Director!!
While i on the other hand was calm which seemed to irritate him more


In the end he slammed the phone down, but i'm quite good at remembering peoples voices, so i'll be ready for him next time!!!!
 

crittergirl

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That is the beauty of having voice mail, and an operator at the desk. She either blocks the calls, or when I get paged I do not answer and it goes to my voice mail. Then I can decide who to talk to.
They do irritate me at home though when I jsut pick up the phone and there they are. It is amazing how many times I am "not home..."
 

gilly

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I know exactly what you mean Susan
We get quite a few calls here - they come via reception then to the PA's so we end up with someone ranting and raving when the point of their call is nothing to do with our bosses! The ones we mainly get are recruitment.

At the last company I worked for someone called for my boss, Kim. They kept saying that she was expecting his call and that it was vital that they speak with her... Of course, I guessed straight away that Kim didn't know these people cos Kim was a he and not a she!!!
 

daidreamer

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Ick!!! telemarketers.. I did that before it was horrible. I hated it..
I would always screw up peoples names.

For instance.. We had a list of names to go through, I called this one home and the hubby answered I presume..I asked, Yes would Mrs.Vagina Louis be in. He said excuse me..
I realized what I had said, started to laugh out of control
( mind you this is not the first time I screwed up Virginia with Vagina) I laughed so hard, I hung up on the dude then my supervisor come over and said thats it you have to go. I laughed at him and laughed walking out the door..
I was a freaking wrack..


I just can't do that kind of work. It didn't help that my sister was working with me and she was killing herself laughing at me which made me even laugh harder.
UGH!!! it was exhausting.
 
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rosiemac

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Oh recruitment agencies are another one i get a lot of for him as well Gilly!.

Some even try and say they had a conversation with him a few days previous when i know for certain they hadn't because that lines been used too many times, but hell i've been here for 30 years and if i don't know my own boss now then i never will?!.

They must think i have "stupid" stamped on my head!!
 

sar

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Some of them can be really funny, hey?!


I like thinking of ways to get rid of them - when they ring my house! (and i'm on the cold calling and telesales blocker! ??
)

They always ask for Mr Irving!
ha ha ha! I always tell them that he's not in at the moment and when they ask when he's be back, I say in a few years!


Most of the time though, when they ask for the person who entered a prize draw or pays the telephone bill, I just pass the phone to Tibby and Molly and let them tell the cats about their products!
Oh so much fun!


I like doing the same thing to callers at the door too - I tell them that I don't live there and I don't actually know who does!
 

gilly

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Oh this reminds me, one time during the election a campainer knocked on the door and I couldn't be bothered to speak to them. So I pretended that I had lost my voice!
 

eatrawfish

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At my old office we used to get SO MANY calls trying to set us up to receive Credit Card payments. They would get so mad that I wouldn't forward it on. I had to very kindly explain that as a Special Effects company we do not accept Credit Card payments from Producers/Production Houses. Can you imagine charging $100,000's of thousands of dollars on a CC to give your movie some special effects?
Cracked me up.
 

kellyyfaber

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Originally Posted by rosiemac

This is nothing against anyone who does telesales because i know i couldn't do it, but i can't tell you how many of these i take each day at work!.

Some of them are lovely and accept the fact that my Director has more important things to do than discuss cleaning contracts, mobile phones etc...

But the ones i hate, but love at the same time are the ones who get quite nasty because they can't get past me to get to him


I've just had a guy on from Cable and Wireless, and oh was his blood pressure rising when he couldn't get to speak to my Director!!
While i on the other hand was calm which seemed to irritate him more


In the end he slammed the phone down, but i'm quite good at remembering peoples voices, so i'll be ready for him next time!!!!
LOL! You get 'em Susan!!!
 

hopehacker

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I also work on the telephone, as a tele receptionist, and I talk to a lot of telemarketers as well. They'll never leave a message, because they are on an outbound line, only. I'm not fond of them wasting my time, but what annoys me the MOST are the recorded telemarketing calls. Once I listened to the recording all the way through, so I could get the telephone number to call them back. I called them back and yelled and screamed at them for spamming the telepnone lines.
 

valanhb

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Oh gosh - don't get me started!


Yeah, the recordings drive me nuts. The ones I really hate are the "Please hold for an important phone call." Well, if it was that &^%* important you would have a PERSON call and not a machine!

But I have to say, what's worse are the walk-in solicitors. We get those stupid art sales people coming in about once every 3 months. When I tell them no, some of them have actually tried the BS line of "Well, you bought from us 2 months ago, which is why we're back." Um, no, we didn't buy anything from you because you don't get past the door.
But the WORST is this "communications" firm, who incidentally just came by AGAIN! This girl was at least polite and professionally dressed (which is why I didn't recognize her as one of their reps. Every one before has been a busty, tanned little blonde with a thigh-high mini-skirt and tight little top, who just did NOT want to waste their time with the receptionist, but HAD to talk to whichever man was in charge of.... ) But this company has been repeatedly asked, no TOLD, not to come by our office, not to call, not to mail anything to us. They had one meeting with the IT guy (guess that pretty blonde thing worked), and then started calling almost daily. They were coming by like every 2 weeks.

These companies have no shame!
 

consumerkitty

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Originally Posted by Gilly

At the last company I worked for someone called for my boss, Kim. They kept saying that she was expecting his call and that it was vital that they speak with her... Of course, I guessed straight away that Kim didn't know these people cos Kim was a he and not a she!!!
 

pamela

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It's entertaining to hear what u guys have to go thru with telemarketers AND how u handle them!!!!


That's one of the many reasons I am thankful that I'm deaf and don't have to go thru THAT!


However, now I think about it.. I do get a lot of obscene calls.. HMMM...

(get it?) HEHEHEH...
 

eburgess

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haha telmarketers have stopped trying a long time ago. Now I get machines calling me asking me to press 1 to talk to them. So much for the "Do Not Call" list.

My favorite thing to do to telmarketers is to leave to ask them to hold then leave the room for hours on end, I might go see a movie, go shopping, whatever. When I come back, I ask if they are still there, sure enough they are, I ask them to hold again and do it all over again. they are the only people who call my apartment phone, so everyone else calls my cell. It's great to hear them scream "Hello, are you there??" intothe phone
 

kittylover4ever

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I get those kinds of calls all the time too Sooz............I just say he's not in, can I take a message,a nd alot of times, they hang up on me! LOL
 

cheeseface

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Originally Posted by rosiemac

They must think i have "stupid" stamped on my head!!
Or...... numpty?....
Maybe they've seen you grinning or laughing at your monitor for no apparent reason when no one else is around?


It sure is effective to stay calm when someone else gets mad though isn't it?
That's the best way!
 

cheeseface

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Originally Posted by DaiDreamer

Ick!!! telemarketers.. I did that before it was horrible. I hated it..
I would always screw up peoples names.

For instance.. We had a list of names to go through, I called this one home and the hubby answered I presume..I asked, Yes would Mrs.Vagina Louis be in. He said excuse me..
I realized what I had said, started to laugh out of control
( mind you this is not the first time I screwed up Virginia with Vagina) I laughed so hard, I hung up on the dude then my supervisor come over and said thats it you have to go. I laughed at him and laughed walking out the door..
I was a freaking wrack..


I just can't do that kind of work. It didn't help that my sister was working with me and she was killing herself laughing at me which made me even laugh harder.
UGH!!! it was exhausting.
That is funny!
 

KittenKrazy

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Mutter, mutter....I've been known to answer it and if its a recording telling me to wait...I'll wait alright....I'll just lay the phone on the table or desk for a bit until they get tired of talking to the air!
 
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