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Mods....I need your help please?

post #1 of 29
Thread Starter 
After people send me a PM I write back to them and send it but it does not show in my sent messages file or anywhere else.

So I'm not sure anyone is getting them. I haven't heard back from the people I've sent to, and I think I would've by now based on the conversation of the message.

For the record this just start happening about a week ago, it used to be ok.

Any help would be appreciated. Thanks.
post #2 of 29
Cheryl, I'll move this to Feedback where Deb and Anne and TAK (the technical gurus) will be sure to see it.
post #3 of 29
Cheryl... I know I'm not a Mod but I just noticed something that may help you... if you scroll down below where you enter your message there is an option that says "Save a copy of this message in your Sent Items Folder".. make sure that's checked...

post #4 of 29
Cheryl when you are replying to PMs which button are you using to reply?
One is for Reply with Quote and the other is for Forwarding.
You want to be using the Reply with Quote. If you hold your mouse over both it will say which one is which.
When you forward a message you have to type in the person's name that you are sending the PM too and if you don't it won't send.
Could this be the problem? I saw that Fran and Rigel both never recieved your PMs~
Hope that makes some sense!
post #5 of 29
Thread Starter 
Quote:
Originally Posted by Malakai711
Cheryl... I know I'm not a Mod but I just noticed something that may help you... if you scroll down below where you enter your message there is an option that says "Save a copy of this message in your Sent Items Folder".. make sure that's checked...

Thanks for this information. Unfortunately I wish I knew this ahead of time. Both messages were sooooooooooooo longggggggg.
post #6 of 29
Thread Starter 
Quote:
Originally Posted by ash_bct
Cheryl when you are replying to PMs which button are you using to reply?
One is for Reply with Quote and the other is for Forwarding.
You want to be using the Reply with Quote. If you hold your mouse over both it will say which one is which.
When you forward a message you have to type in the person's name that you are sending the PM too and if you don't it won't send.
Could this be the problem? I saw that Fran and Rigel both never recieved your PMs~
Hope that makes some sense!
I use and have used the Reply with Quote. It's just lately no one is receiving my messages. I'm so upset cause I put so much into them.

Thanks for the try though.
post #7 of 29
Thread Starter 
No Mods have answered or helped me yet!!!!

So until then, I can not send anyone PM's.

Coolcat: To your question in your PM, please tell me how that word was used in the whole sentence. There could be many definitions based on how it was used in the sentence. OK? I'll wait for your PM.

FWAN: I feel so bad you never received my PM. I wrote so much personal stuff to you. And I didn't save the message to resend, so I'll have to retype it. I'm so disappointed.
post #8 of 29
Thread Starter 
Quote:
Originally Posted by valanhb
Cheryl, I'll move this to Feedback where Deb and Anne and TAK (the technical gurus) will be sure to see it.
I have not heard any feedback still!!!!!
post #9 of 29
By the way Cheryl, I'd been sending you PMs last week... and a while back when you asked if I had gotten one from you (which I hadn't). Did you get those?
post #10 of 29
Thread Starter 
Quote:
Originally Posted by pinkdaisy226
By the way Cheryl, I'd been sending you PMs last week... and a while back when you asked if I had gotten one from you (which I hadn't). Did you get those?
Do you mean the one's regarding Lacey and Juicy? If so, then yes. I have no trouble receiving PM's, I just can't send them for some reason. I did answer you though, apparently, yours was lost somewhere in cyber space too!
post #11 of 29
Yeah I never got those PMs. And also a while back you tried to send me a message a few times and PMd me and asked if i had gotten any messages, and I hadn't. And I never heard from you again...
post #12 of 29
Thread Starter 
WHY WON'T ANYONE HELP ME YET?????

HELLO!!!!
post #13 of 29
If someone has received your pm's and then hit cancel before reading it, your PM will look like it has never been received, when in actuality it has been receieved and read. The moderators are not aware of any PM problems, so chances are it is the people you are sending to, that is hitting the wrong button by mistake.

We are short on moderators at the moment, which is why your post went so long before someone answered it. If you sent a PM, it was more than likely received. It is up to the person who received the PM whether or not to acknowledge they got it, or to answer it.
post #14 of 29
Quote:
Originally Posted by hissy
If someone has received your pm's and then hit cancel before reading it, your PM will look like it has never been received, when in actuality it has been receieved and read. The moderators are not aware of any PM problems, so chances are it is the people you are sending to, that is hitting the wrong button by mistake.
Sorry but she HAS been sending messages to me and others, I'm sure, and we just haven't been getting them. So I don't think it's stuff on the receiving end.
post #15 of 29
Thread Starter 
Quote:
Originally Posted by hissy
If someone has received your pm's and then hit cancel before reading it, your PM will look like it has never been received, when in actuality it has been receieved and read. The moderators are not aware of any PM problems, so chances are it is the people you are sending to, that is hitting the wrong button by mistake.

We are short on moderators at the moment, which is why your post went so long before someone answered it. If you sent a PM, it was more than likely received. It is up to the person who received the PM whether or not to acknowledge they got it, or to answer it.
Thanks MA for answering this. You always come through for us. Would you mind if I sent you a PM as a test?
post #16 of 29
Go ahead, I am between pain pills at the moment so I can stay online for a bit
post #17 of 29
Thread Starter 
I just tried PM'ing ash_bct but I will to you too MA. Thanks. I'll send it now.
post #18 of 29
Well, I have NO idea what to say! I didn't get your PM Cheryl
I never even recieved the notice that pops up letting you know you have a PM~
This is beyond odd!
post #19 of 29
Thread Starter 
Quote:
Originally Posted by ash_bct
Well, I have NO idea what to say! I didn't get your PM Cheryl
I never even recieved the notice that pops up letting you know you have a PM~
This is beyond odd!
No one is getting them, except Hissy! WHAAAA
post #20 of 29
i got your pm cheryl-
post #21 of 29
Quote:
Originally Posted by ccoccocats
No one is getting them, except Hissy! WHAAAA
Weird.
post #22 of 29
I also checked all of your PM settings on the admin panel last night when I first saw this thread and saw nothing out of the ordinary. Please try clearing your message tracking, if you haven't already done so. There are a limited number of people on the board who can help with this, Cheryl, so you will have to please be patient. Not all of the moderators have access to the administrative control panel. Basically, we are talking about Anne, hissy, TAK, and myself. As you are aware, MA has been quite ill. Anne is out of town. Thomas is not on the board on a daily basis. I have been extremely busy at my 'real' job and have had a very limited amount of time on the board. Someone (and it will probably have to be Thomas) will look into your concerns for you, but in the meantime, please don't scream and shout at a group of moderators who work on this board on a volunteer basis and cannot always solve problems in an instant.
post #23 of 29
Are you sure you are clicking 'Submit Message' before you close the PM window?
post #24 of 29
Thread Starter 
My PM's seem to be working fine today! Yay

I wasn't screaming and yelling, it was written as a kind of joking matter. Sometimes when things are read it doesn't come across as I'm saying it, I guess.

I apologize to all Moderators out there. I truly understand how busy you must all be. I had received a PM that concerned me greatly and was very anxious about getting my answer back to that member before too late. Pls. understand.

Anyway, thank you all who took the time to look into this and sent test PM's to me, etc.
post #25 of 29
I got the couple of pm's you sent me ok last week Cheryl?!
post #26 of 29
Is everything ok with your PM's now Cheryl? I just read the whole thread, and at first I was like "hey, where were we all for so many days?", then I noticed all those cries for help were all on the same day .
post #27 of 29
Thread Starter 
Quote:
Originally Posted by Anne
Is everything ok with your PM's now Cheryl? I just read the whole thread, and at first I was like "hey, where were we all for so many days?", then I noticed all those cries for help were all on the same day .
Anne, thank you so much for asking. Everything is working fine still, since the other day. I don't know what happened but it seems to have solved itself.

Just so you know, all the Mods here are terrific and are right on the ball. It was just my own personal thing that I needed to send someone something realy fast, and it was I, who was coming across impatient. You have a great crew here to answer all of us members' questions. Thanks again.Respectfully, Cheryl
post #28 of 29
Another thing Cheryl just incase this happens again, you can also email members, and you will find that function on their user profile.
post #29 of 29
Thread Starter 
Quote:
Originally Posted by WellingtonCats
Another thing Cheryl just incase this happens again, you can also email members, and you will find that function on their user profile.
Thanks for that information, till recently, I honestly didn't know!
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