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My poor Kitten!!!

post #1 of 16
Thread Starter 
I got Limerick a collar from Tagxpress.com a few days ago. i wanted a collar as a "just in case he gets outside" sort of thing. Last night I went out with some friends, got back this morning to find he had gotten the collar caught aroud his lower jaw!!!!! He was bleeding and was having trouble breathing!! I was frantic, I was going to cut it off myself but it's wire collar. I put him in his carrier and headed out to the car, but I had a flat tire, I ran back into my apartment called my boyfriend who rushed over. I called the vet to let them know we were coming. Thankfully the vet is just down the road. Of course we hit every stop light there. We finally got there and they took him back, cut off the collar and checked him out. Thankfully his teeth and jaw are not broken. He has small gashes on his cheeks from the collar and scratching at it, most likely. They gave him something for the sweling. He's been sleeping... my poor baby!!!!!! He's ok, he's eating and purring. Loveing the attention he's getting, me, not so well. I feel HORRIBLE!!!!!!!!!!!!!!!! While I was out having fun, my poor kitten got hurt. He must of been soo scared!!!!!! I knew something was wrong when he didn't come running up to the door to greet me!!!
I called the company where I got the collar and told them about it. All I want is my money back, and them to pay a portion of the vet bill. I'm planing on sending them pictures to show them what their product did to him. They basicly said "so what, not our problem." So yeah I'm PISSED OFF!!!! How could a compay who seems so devoted to pets, not care when there products hurts one!!!! NEVER BUY FROM TAGXPRESS.COM!!!!!
post #2 of 16
Your poor Limerick!! I hope he is feeling better. I recommend the "Safe Cat" collars. They are designed to come off if they get caught on anything. I bought one for CJ but he's still too little to wear it!! :lol

You should write to the company again and tell them that you're telling others what happened to your kitty when he wore their product and how they handled the situation. Maybe then they will refund your money? They **atleast** owe you an apology. I am so surprised at their reply to you.

I'm very sorry what happened to your kitty and hope he is feeling better.
post #3 of 16
The other alternatives are to get your kitten tattooed when he's neutered, or microchipped (possible at any time). I go with both options, because some people will check the ears for a tattoo, but give no thought to a transponder, and the tattoos do tend to fade with time.
If you really want to have a collar on Limerick, go with a soft "breakaway" one.
post #4 of 16
That's why I am against collars unless they are breakaway- i have heard of to many accidents (strangulations) happening with both inside and outside cats Never would i even consider a wire collar for a cat-
post #5 of 16
Thread Starter 
The only reason I got the collar for him is because the company said they were safe. We used a choke chain for our dog for years and nothing like this ever happened!!! I know dogs and cats are different. I can't imaged how he even got stuck in the first place. Or when..... What matters now is he's going to be ok. No more collars for him, I don't want to risk it happening again. We're going to stick to a harness for now on. The strap is too low for him to get stuck.
He's happy to be home and isn't mad at me anymore. He's purring up a storm, even trying to pur while he eats, that doesn't work so well. hehe
post #6 of 16
Just don't leave him alone in a harness either! Those can be just as dangerous. The harness is to be used when you are walking a cat or need to have it under immediate control and you are ALWAYS present.

A break-away collar is safe, although they too can get caught in the cats mouth if the collar is too loose and the cat catches it while grooming their neck/chest area. Mine wear break-away collars and have for years and I have only had one incident such as above when the collar didn't break. It is fabric, however, so can be easily cut and removed. I have, on quite a few occasions, found the collars undone and on the floor where for one reason or another it got either caught on something or the cat scratched at it and it 'broke apart' under the pressure. Microchipping is an excellent idea as well, but please do not leave him alone in a harness - he can get his foot or leg caught in it- even when supervised.

Kathryn
post #7 of 16
Quote:
Originally Posted by eburgess
I got Limerick a collar from Tagxpress.com a few days ago. i wanted a collar as a "just in case he gets outside" sort of thing. Last night I went out with some friends, got back this morning to find he had gotten the collar caught aroud his lower jaw!!!!! He was bleeding and was having trouble breathing!! I was frantic, I was going to cut it off myself but it's wire collar. I put him in his carrier and headed out to the car, but I had a flat tire, I ran back into my apartment called my boyfriend who rushed over. I called the vet to let them know we were coming. Thankfully the vet is just down the road. Of course we hit every stop light there. We finally got there and they took him back, cut off the collar and checked him out. Thankfully his teeth and jaw are not broken. He has small gashes on his cheeks from the collar and scratching at it, most likely. They gave him something for the sweling. He's been sleeping... my poor baby!!!!!! He's ok, he's eating and purring. Loveing the attention he's getting, me, not so well. I feel HORRIBLE!!!!!!!!!!!!!!!! While I was out having fun, my poor kitten got hurt. He must of been soo scared!!!!!! I knew something was wrong when he didn't come running up to the door to greet me!!!
I called the company where I got the collar and told them about it. All I want is my money back, and them to pay a portion of the vet bill. I'm planing on sending them pictures to show them what their product did to him. They basicly said "so what, not our problem." So yeah I'm PISSED OFF!!!! How could a compay who seems so devoted to pets, not care when there products hurts one!!!! NEVER BUY FROM TAGXPRESS.COM!!!!!
I use break away collars. They pop open if they get stuck on something. I buy them at Petco.
post #8 of 16
Eek! Please please please take the choke chain off your dogs too. Choke chains are for training and are not supposed to be on them at all times.

I use a breakaway collar on my cat. Target sells them pretty inexpensively and they really do snap with a little force. My mom has one cat that has no collar because he figured out how to force the breakaways off.
post #9 of 16
I have breakaway collars I bought at petco-they work as Bobber lost one about 2 hrs after we put it on her. I bought a "beastie band" for Bakker-just as a lark as it said smelly cat but he didn't like it-you can cut that to fit the cat. Is tagxepress the mfg of that collar? If you need hep in getting satisfaction I have a co-worker who really enjoys getting restitution from companies he has had problems with-just pm me!!
post #10 of 16
Both Rosie and Sophies collars are the type that snap open if caught.

If that had been over here we have what we call Trading Standards who basically look into a customers complaint on faulty goods or goods that can cause problems such as the collar, and they actually fine companies if their goods are not up to standard and also have the power to put them out of business!!.
post #11 of 16
i use the beastie bands, but if you get them too loose, the same thing can happen. Cable's gotten hers caught before, but i was there to fix it. however, they are soft, soft so wouldn't cause the wounds... i read somewhere that you should be able to fit 2 fingers inside the collar without impairing the cat's breathing & that's how loose/tight it should be. i don't know if that's true but it seems to work for me.
post #12 of 16
Thread Starter 
A choke chain was the only collar we could use on her. With the it, she had no way to sliping out when going for walks. She wore one from the time she was 1 until she lost her battle with Lymphoma at the age of 9. She was fine.
I did the whole 2 fingure thing and it still happened.
Limerick is never going to wear a collar again.... I don't want to risk this happening again. The good news is he is healing up nicely and is acting normal again. I think I might of over did it with the attention, now he want's love ALL THE TIME!!!
I've e-mailed the company 3 times and have receive no answer. I'm going to contact the better business bureau if they do not give me an answer by friday. Never buy from Tagxpress.com
post #13 of 16
Thread Starter 
I've heard back from the company and they have refuse to even apologize for what happened to my kitten!!! This after they recieved pictures of my cat's injuries!!! I reported them to the Better Business Bureau. All will be resolved soon.
post #14 of 16
Good luck with it! I never heard of wire collars for cats - mine wear breakaway ones. They have them to carry the cat door magnets and also their ID tags, as although they are microchipped, no one here would even think of checking for that.
post #15 of 16
I never use collars, we have a harness leash that my husband puts on Mickey when he takes him to the back yard for a walk, but never anything unless we are with them. They look cute in them but I don't see the use of them. My husbaand used to walk Mickey and another cat Kitty boy all over the condo complex where we lived in San Diego, no one could beleive they were takeing a walk lol
post #16 of 16
Thread Starter 
Those morons sent me another collar!!!! All I can say is what the heck!!!
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