Ohboy! How frustrating! let us know when you have it, and hopefully it will be worth it!
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My DSL is a pain in the....grumble....
- Thread starter carolcat
- Start Date
I had to wait 2 weeks for my DSL to be activated. I set everything up and wouldn't you know, the drivers for the network card were corrupt and kept freezing my computer everytime I attempted to access the internet through the DSL modem. I called tech support and of course they had told me it was adware, virus, etc. Ok, sounds logical, but the problem actually was a bad driver for the network card believe it or not. And of course, I was the one who figured out the solution and not tech support. That was back in March 2004 and I've been happy as a clam since it's been working.
- Thread Starter Thread Starter
- #23
My problem is that cable isn't available, its SBC/Yahoo DSL or dialup....or pay $$$$$$$$$$$$$$$$$$$$ for satillite which I have heard numerous BAD things about and at $100. + a month, NO WAY!!!! Shoulda know better I guess since it JUST became available in our area about 2 weeks ago, and of course I had to go for the "good deal" and sign up for a year....SUCKER me.....whaaaaaaa!! If I may ask, did you sign a contract too, and if so how did you get out of it without paying the $200.00 "penalty fee"??
- Thread Starter Thread Starter
- #24
YIPES
Sounds the same as what my problem was-with the same company of course! I tried to get the satellite as well, but after the tech saw he had to crawl under the house to run the wires he decided that there wasn't enough room between the neighbors tree and the house for it to work afterall. The only reason I didn't tell them to shove their deal was because I decided it would be all too easy for them to let them off the hook.
You only have to pay the $200 if they actually get it up and running and then you cancel it. You can cancel and not pay a thing since they have yet to connect you.
You only have to pay the $200 if they actually get it up and running and then you cancel it. You can cancel and not pay a thing since they have yet to connect you.
- Thread Starter Thread Starter
- #26
UPDATE, MUAHAHAHAHHA!! Just got an email "satisfaction survey" from SBC/Yahoo DSL service.....boy did I ever give THEM an earful, can hardly wait to hear from them, if they dare to call me after all, but won't really matter since I am gonna be on the phone first thing tomorrow morning to let them know how I feel about being lied to and given the run around. >:->
Eat 'em for breakfast, Carol, but don't forget to chew a few Tums after for the indigestion.
Good luck!
- Thread Starter Thread Starter
- #29
Hee hee good advice since it IS liable to stir up the acid reflux a bit...don't know who's will be worse, mine or THEIRS!!!! snert
- Thread Starter Thread Starter
- #30
WELL, HERE IS THE GOOD NEWS, NOT!!!!!! I called the Wonderful company of SBC/Yahoo to complain about by order getting bumped up to December 17th this morning and ask WHEN WILL it be hooked up, the person that I talked to was very apologetic and when he checked on my location he said I was only 500 feet from the "box" so it was very unusual that it wasn't done, would I like him to check with "resolutions?" and I said yes thank you because you can't tell me if I will even be able to get it on the 17th right? Right, so he calls the supervisor and we wait about 5 minutes while SHE checks the "problem code" left by the teck that had supposedly tried to install it......THEN I hear that although the box has been installed, it is empty, the equipment is not in there, and although supposedly it is scheduled to be activated in the future, they can't tell me when that might be either, so they regret that they will have to CANCELL my order. ARRRRRGH
OMG!!! I would be livid! I am so sorry it turned out this way for you. SBC really has crappy service. I hope you gave them a -1000 on their rating of 1-10Originally Posted by carolcat
WELL, HERE IS THE GOOD NEWS, NOT!!!!!! I called the Wonderful company of SBC/Yahoo to complain about by order getting bumped up to December 17th this morning and ask WHEN WILL it be hooked up, the person that I talked to was very apologetic and when he checked on my location he said I was only 500 feet from the "box" so it was very unusual that it wasn't done, would I like him to check with "resolutions?" and I said yes thank you because you can't tell me if I will even be able to get it on the 17th right? Right, so he calls the supervisor and we wait about 5 minutes while SHE checks the "problem code" left by the teck that had supposedly tried to install it......THEN I hear that although the box has been installed, it is empty, the equipment is not in there, and although supposedly it is scheduled to be activated in the future, they can't tell me when that might be either, so they regret that they will have to CANCELL my order. ARRRRRGH, I was right, they were just "fishing" to see how many people up here would suscribe and I guess that they didn't get enough but sell the service before it is available anyway!!!! After hearing from her, who, tells me, go ahead and send the equipment back TODAY!! they want me to rate their service. About twenty minutes after this call, I get another one from them telling me I am "too far away from the box(500 feet remember?) to get service so they are cancelling me and send the equipment back!!!! SBC SUCKS!!!!!!!!
- Thread Starter Thread Starter
- #32
I had to hang up before I started cursing out the guy I was talking to, because after all he did get me the answer and didn't lie to me, he wasn't the one who sold it to me or lied about why it didn't work......liked how the call I got after that they lied again telling me I was "too far away" after the supervisor had already told me the equipment hadn't been installed in the "BOX"......grrrrrrrrrrrrrr that's ok, because I am BROADCASTING to everyone one that I can what they did and how badly they suck......so I am hoping that it is costing them plenty of customers besides me......hopefully anyway..... >:-(
we kept our cable hooked up until we got the DSL up and running.. But then my brother is a computer operator by trade and has degrees and has been published blah blah so he did it in no time.
Holy MACKEREL, Carol! What kind of as..........(oh, sorry, this is a family site!) turkeys are they?!
