Missing subscription notifications

Anne

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Yup, "the floodgates have opened" was a good description 


That particular email of [email protected] was indeed clogged up. Tech support removed the blockage and everyone got all of the notifications they had been missing these past few days (myself included...)

Sorry about that! I hope we'll be back to normal from now on!
 

mrsgreenjeens

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Well, I wouldn't exactly say everything is fixed.  I'm receiving email notifications, but still haven't received my daily "updates" email that shows ALL threads in my subscribed forums that are either new or have had updates to them.
 

Anne

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Well, I wouldn't exactly say everything is fixed.  I'm receiving email notifications, but still haven't received my daily "updates" email that shows ALL threads in my subscribed forums that are either new or have had updates to them.
The problem we had was with a specific email address. I see that your preferences are set to "Automatic" and I assume they used to be set to "Daily Digest"? We can switch back to that which I think will solve the issue.
 

mrsgreenjeens

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Well, I wouldn't exactly say everything is fixed.  I'm receiving email notifications, but still haven't received my daily "updates" email that shows ALL threads in my subscribed forums that are either new or have had updates to them.
The problem we had was with a specific email address. I see that your preferences are set to "Automatic" and I assume they used to be set to "Daily Digest"? We can switch back to that which I think will solve the issue.
I don't know...I haven't changed anything (that I know of
)  I set it up years ago when I became an Advisor and suddenly earlier this week I stopped getting my daily updates.
 

mrsgreenjeens

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Yay!  I just received my "updates" email today
  NOW we're back on track
  (at least I am
 
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Margret

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Well, I wouldn't exactly say everything is fixed.  I'm receiving email notifications, but still haven't received my daily "updates" email that shows ALL threads in my subscribed forums that are either new or have had updates to them.
I think it took one extra day for that one to resume for me; it's hard to tell.  Because I had reset my preferences to email me every time a subscribed thread was updated, when the problem was fixed (Thank You @Anne!) I got a huge flood of emails, so it could be that I just missed the first one.

Margret
 
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