Anyone know how to find out the estimated delivery time for a Fedex package?

margecat

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I'm expecting a large piece of furniture to arrive on a certain day. I may need to to take time off work in order to accept the delivery.I need to find out the approximate time of delivery. I have tracking; it only tells me the date ("by end of day") of delivery. I signed up online for some sort of service that I thought could give me this info, but it's nothing but typing in the tracking number again. I tried the 1-800 phone number; you just get an automated thing, and again, back to square one with only telling me the date, not the approximate time, of delivery, and there's no provision for talking to a real person.  I know that delivery times can wildly vary due to traffic, delays, etc., but our UPS delivery people tend to arrive pretty much on time. I can't remember when Fedex does, but I do think it's during the workday.  I even went back into my Walmart account to see the old tracking from previous orders--but the terminal for those was much further away, so I am assuming my package will arrive much earlier in the day.  If it weren't for work, I wouldn't worry about it, but I have to take time off if it arrives during the day (plus, they sometimes offer to bring a large item inside the front door for me--at least UPS does. That would be a BIG help!).

If anyone knows the super-duper secret way of finding this out from them, I'd appreciate it! Thanks.
 

catlover73

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What company is delivering the furniture? Perhaps they have a website you could track it on.

Where did you purchase the furniture? Maybe they have another number you can try for the delivery company.
 
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margecat

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What company is delivering the furniture? Perhaps they have a website you could track it on.

Where did you purchase the furniture? Maybe they have another number you can try for the delivery company.
It's Walmart, and the tracking directs me to use the Fedex site. Maybe Fedex doesn't offer this service, but, you think when you sign up for customized delivery, you could find out, but it told me it doesn't apply to this tracking number. Maybe I'll just take a vacation day! 
 

catlover73

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Fed-Ex should have a customer service number somewhere on their website. Maybe try calling tomorrow on a business day. It seems odd to me that Fed-Ex would deliver furniture.
Perhaps Walmart has a separate customer service number for deliveries on their website that you could try calling tomorrow. If you can not get a person perhaps you could try going to Walmart and talking to a manager.
 

AbbysMom

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Is it Fedex ground, home, freight, etc?

I know for home you can't really get a time window. I have an "in" with my local Fedx home delivery as my niece's husband schedules the drivers, so he has either signed for my packages when I know I'm not home and then brought them by my house when I am home, or a few times if I wasn't home for the delivery has the driver stop at my house first thing in the morning when I will be home. I only live about a mile from the Fedex terminal, so that doesn't really put them out.
 

Kat0121

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One thing to remember- Fed Ex is now in bed with the USPS so they often end up delivering Fed Ex packages. They often do to my area. They also often misdeliver such packages. The delivery supervisor at my local PO knows me by now. 


Neither will give you a TIME of delivery as it all depends on how many packages the driver has to deliver that day
 
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