I rented my cottage last weekend to a lady who was organising a bridal shower and they wanted to hold it in a beautiful location. All the guests were quite local to me, but she said that some of them would stay over, and asked if they could bring extra floor mattresses. I said the cottage only took 8 people, and the electricity and water systems would not cope with more. Also, it would affect my insurance and could be a fire hazard. She said OK, she would keep it at 8. She also asked about music in the garden, and I said OK and that I would warn the neighbvours, htough often there is no-one here at weekends except me. I then went out and bought packets of paper plates and plastic goblets to lessent he danger of breakages in the garden.
The party went well, the organisers arrived on Friday afternoon with carloads of food etc, stayed over and by Saturday evening trhere were about 30 people here. The music was not so bad, and everyone seemed to be having fun. But on Sunday morning there were still 7 cars here, and I counted 16 people. They packed everything up and I watched them take out 3 large double inflatable mattresses. I remonstrated with the chief organiser when I did my check-out look round, and she just shrugged and said they had managed all right. I said that was not the point, we had agreed on 8 and they had deliberately brought the mattresses and bedding - it was not as if someone had suddenly had to sleep on the couch. They did leave the place very clean and tidy.
Then yesterday I discovered they have given me a really bad review - 2 and 3 stars right across the board, when I usually get 5s for everything, and no thanks for a nice stay or anything. It can only be because I I noticed the mattresses. I feel so taken advantage of, with no real comeback, except a posted note in reply after the review. I honestly don't know if people read reviews but I can only hope that potential guests will see it as a one off when something obviously went very wrong
Just had to get this out of my system!
The party went well, the organisers arrived on Friday afternoon with carloads of food etc, stayed over and by Saturday evening trhere were about 30 people here. The music was not so bad, and everyone seemed to be having fun. But on Sunday morning there were still 7 cars here, and I counted 16 people. They packed everything up and I watched them take out 3 large double inflatable mattresses. I remonstrated with the chief organiser when I did my check-out look round, and she just shrugged and said they had managed all right. I said that was not the point, we had agreed on 8 and they had deliberately brought the mattresses and bedding - it was not as if someone had suddenly had to sleep on the couch. They did leave the place very clean and tidy.
Then yesterday I discovered they have given me a really bad review - 2 and 3 stars right across the board, when I usually get 5s for everything, and no thanks for a nice stay or anything. It can only be because I I noticed the mattresses. I feel so taken advantage of, with no real comeback, except a posted note in reply after the review. I honestly don't know if people read reviews but I can only hope that potential guests will see it as a one off when something obviously went very wrong
Just had to get this out of my system!
