EMAIL REDUX (brought back)

Mamanyt1953

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This has been discussed before, but I just quit getting email notifications.  I've been to my profile, and reset every thing, and still nothing.  What now?
 

Anne

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So sorry this is happening. The system got the message that TCS emails were flagged as spam on your end. I believe it could be something your email client was doing on its own. What happens in such a case is that our system stops sending out emails. 

I've reset that on our end, so hopefully you should be getting TCS emails again. If you're still not getting them, you need to look into it and see if you need to whitelist the TCS address on your email software, or possibly with your ISP.

I hope this helps! Let me know if you need further assistance here.
 
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Mamanyt1953

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Thanks, Anne!  Yes, they were there this morning...well...afternoon.  I was late getting online.  I'm going to put the address in my contact list, and that ought to stop anything from going to spam.  I appreciate it.  If it happens again, I'll know to pm you.
 

handsome kitty

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Thanks, Anne!  Yes, they were there this morning...well...afternoon.  I was late getting online.  I'm going to put the address in my contact list, and that ought to stop anything from going to spam.  I appreciate it.  If it happens again, I'll know to pm you.
I like this idea.  What is the address?
 

Anne

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Best think to do is whitelist the domain name thecatsite.com. Possibly something like *@thecatsite.com might work?

I'm glad this has worked for you @Mamanyt1953  
 Do let me know if you need that feature reset again in the future. 
 

Kat0121

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This happened to me again. I haven't gotten any email notifications since 6 last night. 
 
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Mamanyt1953

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Thanks, @Anne.  One of the things I love about The Cat Site is how responsive you and the moderators are about responding to any issues that arise.  It's a pleasure to be here, even when some little thing goes awry!
 
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